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Emergency Clinical Advice and Triage Centre (ECAT) Assistant

Job details
Posting date: 09 April 2024
Salary: Not specified
Additional salary information: £21,730 - £23,177 per annum pro rata
Hours: Part time
Closing date: 09 May 2024
Location: Norwich, MK41 0RG
Company: East of England Ambulance Service NHS Trust
Job type: Permanent
Job reference: 6105240/ECATAssistant

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Summary

A Vacancy at East of England Ambulance Service Trust.


An exciting opportunity has arisen to join the Emergency Clinical Advice & Triage Centre (ECAT Team) in one of our EOC sites based in Bedford, Chelmsford or Norwich (negotiable) for an experienced Administrator. The role of an ECAT Assistant is to primarily to assist in the smooth running of a busy triage hub within the Ambulance Emergency Operations Centre (EOC). A varied and busy role, the ECAT Assistants will take calls for clinical staff, relay messages, arrange appointments and take clerical notes for other staff.

Any appointment will be subject to currently having a clean disciplinary record. Some travel will be required to other Trust sites as and when required.

The successful applicant will provide effective administrative support to the Clinical Coordinator, Specialist Clinicians and other MDT Clinicians by taking routine calls, assisting with the administrative duties and requirements of the Emergency Clinical Advise & Triage Centre (ECATC). You will also receive calls from crews, other EOC staff, ECAT staff and other healthcare agencies to assist the clinical staff with information flow; message taking and general telephony administration.



Any appointment will be subject to currently having a clean disciplinary record. Some travel will be required to other Trust sites as and when required.

You will have an NVQ Level 3 or equivalent education level and be a competent user of relevant Microsoft office packages including Word and Excel. At least 12 months experience within an administrative role and the ability to communicate effectively are essential. The Trust is looking for someone who is able to multi-task and prioritise as you will be dealing with a high volume of work and a variety of deadlines.


This advert closes on Thursday 11 Apr 2024

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