SET CAMHS Administrator | NELFT NHS Foundation Trust
| Posting date: | 09 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 per annum pro ratt |
| Hours: | Full time |
| Closing date: | 09 May 2024 |
| Location: | Chelmsford, Essex, CM2 0QX |
| Company: | North East London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6215406/395-EM617-23-C |
Summary
We are seeking 2 experienced Band 3 administrators to join our dynamic multi-disciplinary team based in Chelmsford SET CAMHS clinic, working for the SET CAMHS Service.
NELFT is an experienced provider of mental health services for children and young people, already providing these services in four London boroughs. It is also one of England’s largest NHS Foundation Trusts.
Desirable criteria
• Using Systmone data base or similar, to interrogate patient information and update accordingly
• General admin duties, including, preparation of patient letters, sorting incoming/out-going post, management of emails and incoming queries via telephone and post, photo-copying and filing
• Liaising with members of staff including, clinicians and senior managers
• Knowledge and experience on Microsoft applications, such as, email, excel and word
• Direct telephone and face to face contact with service users and their carers/parents
• Experience in administrative role within the NHS, education, social care or similar
Essential Criteria
• Good organisational and admin skills
• Great telephone manner and customer service skills
• 2 years minimum administrative experience
• Friendly and flexible thinking
• Ability to prioritise and work under pressure
About NELFT’s new SET CAMHS
NELFT’s SET CAMHS is for anybody aged between 0-18, living in the Southend, Essex and Thurrock areas and is free at the point of entry. The service is also for young people with special educational needs (SEN) up to the age of 25.
Any young person experiencing emotional wellbeing or mental health problems, (or any parent, guardian, professional or teacher of a child who is experiencing emotional wellbeing and mental health difficulties), may access our service.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
We reserve the right to close this vacancy early should sufficient applications be received.
https://www.youtube.com/watch?v=3nX8CImoDX8
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
This advert closes on Tuesday 23 Apr 2024