Customer Relations Advisor
| Posting date: | 09 April 2024 |
|---|---|
| Salary: | £22,308 to £22,308 per year |
| Hours: | Full time |
| Closing date: | 09 May 2024 |
| Location: | Chester, Cheshire |
| Company: | Sykes Holiday Cottages Ltd |
| Job type: | Permanent |
| Job reference: | VN1548 |
Summary
Are you a natural at building rapport? Have a talent for resolving issues? We are seeking four new service-driven, confident and passionate professionals to join our vibrant, high-energy call centre at our Chester head office.
Joining our team of Customer and Owner Relations Specialists, you will be on the frontline of our business, resolving a wide range of queries from our valued customers and owners, building trusting relationships and having a positive impact on each and every holiday you deal with.
Joining this sales-focussed position, you can make the most of our generous commission scheme with potential to earn £200 per month on top of your monthly salary.
Starting with us on 3rd June 2024
Paying a salary of up to £22,308 (OTE potential of £25,000 per annum) plus OTE of up to £200 pcm
Working hours cover 5 days out of 7, 9am-5.30pm or 10.30am-7pm
♀️ Fantastic career progression and opportunities to grow and develop your skills
️ 33 days annual leave incl bank holidays plus your Birthday off + two paid volunteering days per year
A flexible hybrid-working policy post probation period
An enhanced maternity and paternity policy
Dedicated training and personal development opportunities
Study support available for additional qualifications, courses and accreditations
Numerous wellbeing initiatives incl 24/7 access to mental health support, free weekly breakfast + on-site gym at our Chester HQ
Regular social events including monthly team outings and end of year party!
Joining us during our busiest season, you will be trained up by our dedicated Training Team before hitting the ground running as we experience a boom in bookings across the business. Making up one of our newest Teams in our COR function, you will be advising and caring for our Customer and Owner base within a team where each and every team member is nurtured and coached to become true experts in their area.
Building long standing, trusting relationships with our Customer and Owners, we are looking for those who put customer-relations first and strive to make each experience a positive one. Day-to-day you will be communicating and liaising via telephone or email, finding a solution satisfactory to all parties on a range of issues before, during or after a holiday takes place. You will also be showcasing your personality to ensure our customers have the best experience possible whilst holidaying with Sykes Cottages whilst being a valued member of our fantastic team.
This position makes the perfect opportunity to grow your customer relations skills whilst exceeding your monthly targets, making this the ideal newest challenge for those who are confident, driven to deliver the best service and are an excellent communicator.
If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!
Joining our team of Customer and Owner Relations Specialists, you will be on the frontline of our business, resolving a wide range of queries from our valued customers and owners, building trusting relationships and having a positive impact on each and every holiday you deal with.
Joining this sales-focussed position, you can make the most of our generous commission scheme with potential to earn £200 per month on top of your monthly salary.
Starting with us on 3rd June 2024
Paying a salary of up to £22,308 (OTE potential of £25,000 per annum) plus OTE of up to £200 pcm
Working hours cover 5 days out of 7, 9am-5.30pm or 10.30am-7pm
♀️ Fantastic career progression and opportunities to grow and develop your skills
️ 33 days annual leave incl bank holidays plus your Birthday off + two paid volunteering days per year
A flexible hybrid-working policy post probation period
An enhanced maternity and paternity policy
Dedicated training and personal development opportunities
Study support available for additional qualifications, courses and accreditations
Numerous wellbeing initiatives incl 24/7 access to mental health support, free weekly breakfast + on-site gym at our Chester HQ
Regular social events including monthly team outings and end of year party!
Joining us during our busiest season, you will be trained up by our dedicated Training Team before hitting the ground running as we experience a boom in bookings across the business. Making up one of our newest Teams in our COR function, you will be advising and caring for our Customer and Owner base within a team where each and every team member is nurtured and coached to become true experts in their area.
Building long standing, trusting relationships with our Customer and Owners, we are looking for those who put customer-relations first and strive to make each experience a positive one. Day-to-day you will be communicating and liaising via telephone or email, finding a solution satisfactory to all parties on a range of issues before, during or after a holiday takes place. You will also be showcasing your personality to ensure our customers have the best experience possible whilst holidaying with Sykes Cottages whilst being a valued member of our fantastic team.
This position makes the perfect opportunity to grow your customer relations skills whilst exceeding your monthly targets, making this the ideal newest challenge for those who are confident, driven to deliver the best service and are an excellent communicator.
If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.