Service Advisor
| Posting date: | 09 April 2024 |
|---|---|
| Salary: | £25,000 per year |
| Additional salary information: | Monthly Bonus |
| Hours: | Full time |
| Closing date: | 09 May 2024 |
| Location: | Horwich, Bolton |
| Company: | Linda Taylors Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Our client, a motor dealership based in Horwich are looking to recruit a Service Advisor to join their team. This is a fantastic opportunity to join a busy and prestigious dealership and work with a successful team. The Service Advisor is a vital role in the customer journey and so previous experience within a similar role is vital for this position.
The main duties of this Service Advisor role will include:
Meeting and greeting service customers on arrival to the service department
Booking customer’s cars in for service/MOT
Co-ordinating the movements of the customer vehicles through the service centre
Dealing with customer enquiries and ensuring customer satisfaction at all times.
Updating customer details on the CRM system
Liaising with existing customers to advise of new products and services
Daily preparation of job cards
Undertaking follow up calls to ensure customer satisfaction
Providing a reminder service to customers who are pre-booked
Liaising with colleagues to provide information on the status of their vehicles
General administration tasks
The successful candidate for this Service Advisor role will possess:
Excellent communication skills and a passion for delivering the highest levels of customer service
Good working knowledge of IT Packages – any industry specific packages are highly desirable
Be organised and methodical and able to juggle a busy environment with ever changing priorities
Be personable and able to develop, maintain and nurture customer relationships to encourage and ensure repeat business
Previous experience in a similar role is essential
Be a team player and able to work in a busy service area
Able to work on own initiative when required
In return a competitive salary and benefits package are offered for the successful candidate.
If you have the skills and experience listed above and are an experienced Service Advisor and are looking for a new challenge in the Horwich area, please APPLY TODAY! Early interviews are offered for this role.
As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
The main duties of this Service Advisor role will include:
Meeting and greeting service customers on arrival to the service department
Booking customer’s cars in for service/MOT
Co-ordinating the movements of the customer vehicles through the service centre
Dealing with customer enquiries and ensuring customer satisfaction at all times.
Updating customer details on the CRM system
Liaising with existing customers to advise of new products and services
Daily preparation of job cards
Undertaking follow up calls to ensure customer satisfaction
Providing a reminder service to customers who are pre-booked
Liaising with colleagues to provide information on the status of their vehicles
General administration tasks
The successful candidate for this Service Advisor role will possess:
Excellent communication skills and a passion for delivering the highest levels of customer service
Good working knowledge of IT Packages – any industry specific packages are highly desirable
Be organised and methodical and able to juggle a busy environment with ever changing priorities
Be personable and able to develop, maintain and nurture customer relationships to encourage and ensure repeat business
Previous experience in a similar role is essential
Be a team player and able to work in a busy service area
Able to work on own initiative when required
In return a competitive salary and benefits package are offered for the successful candidate.
If you have the skills and experience listed above and are an experienced Service Advisor and are looking for a new challenge in the Horwich area, please APPLY TODAY! Early interviews are offered for this role.
As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.