Clinical Systems Support Officer | University Hospitals Bristol and Weston NHS Foundation Trust
| Posting date: | 09 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 pa pro rata |
| Hours: | Full time |
| Closing date: | 09 May 2024 |
| Location: | Bristol, BS2 8EJ |
| Company: | University Hospitals Bristol and Weston NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6209381/387-TS-6755-MF |
Summary
Would you like to be part of a very busy, dynamic team with diverse responsibilities?
UHBW is undertaking an ambitious Programme of work to deliver a range of state-of-the-art clinical IT solutions across the Trust to fully digitize our patient record and provide Clinical staff with fast, simple, and controlled access to patient data for clinical use in patient care and service optimization.
We are now looking for a Clinical Systems Support Officer / Registration Authority Agent to join the team to help us deliver on our ambitions as a Global Digital Exemplar to make UHBW one of the country’s leading digital hospitals within a health and care community that has embraced integrated digital working at a fundamental level.
The successful candidate will also be required to assist and help with the production of new user accounts for smartcards which give access to the Electronic Staff Record and clinical systems.
Excellent communication skills and close attention to detail are required for this customer facing role, you will need to be able to adapt to a very challenging workload and the need to prioritise and “think outside the box” as the work/users requirements demands, together with the ability to understand issues raised and manage them through to resolution. You will be a team player but also required to work on your own initiative.
If this is you, and you like the idea of helping to make digital happen in Bristol and Weston, then we’d like to hear from you.
To contribute to the provision of the Trusts Systems User Support / Back Office function for all clinical and non-clinical systems which predominantly include but are not limited to:
• Trust Patient Administration Systems
• Trust Clinical Systems
• Support clinical and non-clinical staff assistance
• Configuration in Patient Administration Systems
• Provide a service for the Registration Authority
To contribute to the support of other new systems as these come on stream, together with system upgrades as these are deployed.
The post’s primary focus is to provide a comprehensive Clinical Systems Support service for the Trust and its users. The post holder will be responsible for creating clinical system user accounts and providing online user support queries in a number of systems:-
• Careflow EPR
• Evolve Scanning
• ICE
• Maternity
• Back Office reports
• Careflow Vitals
Although this post will predominantly be based at Digital Services, Southwell Street, Bristol there maybe the occasional requirement to work at the Weston site.
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
This advert closes on Tuesday 23 Apr 2024
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