Team Administrator/Receptionist | NELFT NHS Foundation Trust
| Posting date: | 09 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 per annum (Plus HCAS) pro-rata |
| Hours: | Part time |
| Closing date: | 09 May 2024 |
| Location: | Ilford, IG3 8XJ |
| Company: | North East London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6207702/395-AR066-24 |
Summary
Redbridge Home Treatment Team is a busy and friendly team. We are seeking a receptionist/administrator to support our work at our team base at Goodmayes Hospital in Tantallon House. The receptionist / administrator is at the heart of our service supporting clients and their families to receive the information needed and supporting the team to deliver high quality, timely, and responsive service. The communication aspect of the role in the team is essential for the wellbeing and safety of both clients and staff. We are looking for someone who is calm and friendly when dealing with challenging situations.
• To receive and monitor clients in the waiting area
• To answer calls and respond to voicemails from clients and staff
• To manage the RHTT generic email inbox
• To provide printing/photocopying for the team
• To undertake the administrative process for new referrals
• To liaise with IT/HR/RIO/Procurement/Training department
• To raise purchase orders and procurement tasks
• To ensure the safety of the RHTT team base
• To assist senior team with developing streamlined and effective systems for the team
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff, and their families.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process, new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High-Cost Area Supplement - London
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436).
Please see attached the detailed job description. This will include:
Organise and administer effective systems for RHTT; ensuring that requests for information and/or a service are dealt with appropriately;
Ensure that continual reception cover is provided for RHTT during normal working hours,
Monitor the collection and distribution of necessary information for RHTT
Support efficient systems of communication for RHTT
Oversee and ensure maintenance of correct information in the shared drive
Ensure proper budget coding and accountability for funds through the procurement system
Take minutes and distribute efficiently minutes for business meetings and other meetings as requested.
Manage an efficient system for recording referrals
Undertake printing and distribution of documents as required
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
This advert closes on Monday 22 Apr 2024