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Customer Service Operator/ Transport Operator

Job details
Posting date: 09 April 2024
Hours: Full time
Closing date: 09 May 2024
Location: Newmarket, Suffolk
Company: Turners (Soham) Ltd
Job type: Permanent
Job reference: HR-230

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Summary

An opportunity has arisen for a Customer Service Operator/Transport Operator within our busy Traffic Operations Office at Newmarket. This position would suit someone keen to take the first step in a career in the Logistics industry.

Shifts: 198 days / year (182 4 on / 4 off + 16 contract days).

Salary: Day shift £23500 - £27000 (+) D.O.E.

Start date: - As soon as possible

The key elements of the role will include but are not limited to:
• Ensuring client queries are dealt with in a timely and professional manner to the satisfaction of the client.
• Using our vehicle tracking systems and in-house traffic management system to monitor and record key aspects of collections and deliveries.
• Being responsible for accurate data entry
• Communication with drivers and customers to ensure good customer service

Skills and qualities we’re looking for:
• Helpful and positive attitude
• Good teamwork skills
• Ability to use self-initiative
• Strong written and verbal communication skills
• Positive interaction with clients and internal teams
• Well organised with strong administrative skills
• Willing to learn new skills and accept new challenges.
• Accurate and have a good eye for detail
• Well organised and logistically minded
• Keyboard skills & office experience are essential, although full training will be provided on the relevant IT system.

To apply for the above position please send your CV and covering letter to, The HR Department, Turners (Soham) Ltd, Fordham Road, Newmarket, Suffolk, CB8 7NR or alternatively email recruitment@turners-distribution.com

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