Information Governance & Feedback Assistant/Admin
| Posting date: | 09 April 2024 |
|---|---|
| Salary: | £12.39 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 08 May 2024 |
| Location: | Beverley, Yorkshire, East Riding, HU17 9BA |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | E Riding 5247302 |
Summary
What's involved with this role:
Temporary Information Governance & Feedback Assistant/Admin
Job Ref: E Riding 5247302
Pay Rate: £12.39 per hour PAYE
Hours per week: 37 Monday – Friday, 8.30am to 4.30pm
Role Length: This opening assignment is for 2months
City: Beverley, Yorkshire, East Riding
The purpose of the role is to deliver information advice and guidance to customers, service users and organisations, to ensure they have the necessary and appropriate information and support to access and interact with Council Services.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
GCSE’s grade C/4 or above in Mathematics and English or equivalent qualification / experience.
Skills & Experience:
Experience of working in a service delivery environment.
Experience in dealing with sensitive and confidential information.
Experience of handling customer/People’s feedback. (Coordinating, complaints, comments and compliments).
Knowledge of data protection legislation and its application.
Knowledge of feedback and customer management practices.
Knowledge of feedback and customer management practices.
Ability to interpret legislation and communicate it to a range of audiences, providing supporting advice as appropriate.
Is organised, thorough and accurate, problem solver who works on own initiative.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: E Riding 5247302
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.