Town Centre Ambassador Supervisor
| Posting date: | 08 April 2024 |
|---|---|
| Salary: | £13.5 per hour |
| Hours: | Part time |
| Closing date: | 08 May 2024 |
| Location: | Bracknell, Berkshire, RG121GN |
| Company: | Marston Holdings |
| Job type: | Contract |
| Job reference: | 054903_1712580475 |
Summary
Ambassador Supervisor (fixed term) 12 months
Location: Bracknell
Hourly rate £13.50 ph. (from 10.5hrs per week ( hours to be confirmed)
Shifts 3 out of 7 Monday to Sunday during core hours of
MON - FRIDAY 08:00-20:00
SATURDAY 08:00-21:00
SUNDAY 09:00-20:00
At NSL, our vision is to make the UK a safer, fairer and better place to live and work. We help our clients innovate and improve services to deliver better outcomes. Built on trust and respect, we are driven and inspired to deliver as one team and are proud of what we do. We provide frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure.
We have a great opportunity for an Ambassador Supervisor to support the Client Account Manager, leading the team, and being a point of contact for our client. A position that allows flexibility in both shifts and days worked during the week.
What you will be doing...
Leading and motivating the Ambassador team, making sure they have the tools and equipment to do their jobs- Patrolling and monitoring staff.
- Preparing the Briefing for the team
- Dealing with all enquiries and complaints
* Preparing the weekly deployment (Rota) plan to the Client account Manager.
* Excellent level of computer literacy in Microsoft Office, including, Word, Excel and Outlook
* Strong leadership skills - Speaking with the public and providing assistance with directions and issues they may have.
- Experience in customer service and local knowledge useful although training will be given to the right candidate.
- Organised and self-motivated
- Compiling reports on team's activities for the week and submitting them to the Client Account Manager.
- Experience with reporting to senior management.
What's in it for you?
- 20 days' holiday plus bank holidays
* Pension Scheme
* Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel and socialising to health & wellbeing
* A Career development pathway that is tailored to you with our Learning and Development Team and Apprenticeship Programme
* Further career opportunities across our businesses within a range of different industries including Transport, Technology and Debt Enforcement.
* Enhanced Maternity and Paternity Package subject to eligibility criteria
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon.
We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.