Assistant Service Manager | Guy's and St Thomas' NHS Foundation Trust
| Posting date: | 08 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £34,089 - £41,498 p.a inc HCA |
| Hours: | Full time |
| Closing date: | 08 May 2024 |
| Location: | London, SE1 9RT |
| Company: | Guys and St Thomas NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6208979/196-COF10170 |
Summary
An exciting opportunity has arisen for one permanent Band 5 Assistant Service Manager working in Palliative Care with in Integrated Local Services Directorate.
This role is to support the Service Manager in the delivery of a range of services. This will involve delivering against targets for a number of service areas. Ensuring the provision of a high quality Administration service to patients and a group of consultants and clinical teams within the department.
This post could also assume the management of an Outpatient and Community department. These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of a team or teams(s) of staff including service delivery personnel and other groups of staff. The post holder may also offer a high level of support, administration and organisation to a group of consultants or registrars where needed and within resource limitations.
Operational Management
• Support the Service Manager in managing various sections of service, e.g., out-patients or bookings.
• Ensure effective processes and procedures are in place to produce data reports as well as to monitor and track performance against agreed targets
Policy Development and System Management
• Develop and write policies and procedures within own work area.
Financial Management
• Authorised signatory.
• Manage and monitor performance of the administrative support to ensure that the service meets its financial and operating targets.
Manage a delegated no-pay budget within the service ensuring up to the amount of £500
Staff Management
• Day-to-day managerial responsibility for all administration
• Set objectives and review performance of service staff, identifying individual training and development needs and promote continued personal and professional development.
Communication
• Effectively communicate with a multi-disciplinary group of people, demonstrating interpersonal skills when dealing with all levels of staff across the Trust, using persuasion, tact and reassurance where necessary
Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust.
The post holder will:
1. Put patients first
2. Take pride in what they do
3. Respect others
4. Strive to be the best
5. Act with integrity
Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. The framework can be found on our Trust careers pages and GTIntranet.
The post holder is responsible for tracking service activity through the collation of data for the service using relevant databases and clinical systems, and will provide a high standard of professional and patient focused service to a range of Trust-wide specialties' and will support the function on a day-to day operational basis.
The successful candidate will have a good understanding of clinical systems, strong communication skills, attention to details and be proactive to achieve desired outcomes.
Candidates must be flexible to the needs of the service, attend meetings as and when necessary and have excellent communication skills. This is an opportunity join a great team and environment where you are enabled to develop.
This advert closes on Monday 22 Apr 2024