Patient Pathway Officer - PPO | Mid and South Essex NHS Foundation Trust
| Posting date: | 08 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 Per Annum (Pro Rata for Part Time) |
| Hours: | Part time |
| Closing date: | 08 May 2024 |
| Location: | Westcliff on Sea, SS0 0RY |
| Company: | Southend University Hospital NHS Trust |
| Job type: | Permanent |
| Job reference: | 6191151/390-TA-SO-6028 |
Summary
The Pain Management Team at Southend have recently restructured their POD Team (Administration Team) to allow for a better patient experience, and clinical support.
We are looking for an exceptional candidate to work in our small admin family, and the wider warm team of nurses, physios and of course our doctors. Although we are a small service, we are a not short of work, and that's where you would come in.
We need an exceptional individual to join the exceptional team already in post, you will have all the skills you would expect from an experienced administrator in a modern office - confident user of all standard Microsoft Office packages. You will be confident in dealing with people over the phone and emails.
If successful, you will deliver a comprehensive, high standard effective and efficient administration service to support the work of the Pain team.
You will work support with booking outpatient appointments and theatre lists and aiding with the management of the waiting lists, ensuring that systems and procedures are developed and in place to achieve deadlines.
You will also act as a point of contact for both internal and external clients, ensuring that enquiries are dealt with and/or filtered through the right channels so that they are resolved as quickly as possible.
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.
For more information of this interesting role, where you will be using your admin skills to really make a difference to our patients, please see the attached job description.
This advert closes on Monday 22 Apr 2024