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General Assistant

Job details
Posting date: 08 April 2024
Salary: £11.44 per hour
Hours: Part time
Closing date: 06 May 2024
Location: Inverness-shire, IV2 7BL
Company: Lighthouse Hotel Management
Job type: Contract
Job reference: ORG3179-GA1903

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Summary

*Part time hours*



Job Description:

As the General Assistant, you will play a pivotal role in delivering the highest quality of service and providing an exceptional experience for our guests.

Responsibilities:


Guest Engagement: As the face of our hotel, you will greet each guest with a welcoming smile and positively promote our brand and outstanding service. Anticipating every guests needs and wants, you will go above and beyond and take pride in making every guests experience exceptional throughout the bar, restaurant and meeting areas.
Collaberation: You'll collaborate closely with various inhouse teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.
Compliance: In line with legislation and the hotels policies and procedures, you will understand, implement and deliver the highest standards of legal compliance regarding to food safety, food hygiene and food allergens. Limiting possible cross contamination and risk to our staff and guests catering to all cuisine needs and wants.


Requirements


Have a postive "can do" attitude.
A passion for delivering exceptional guest service with a friendly and approachable demeanour.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.


Perks and Benefits:


Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.
Uniform and Meals provided on duty
Death in Service benefit for contracted employees
And many more great benefits!


Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

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