Senior Associate Quality Manager
| Posting date: | 08 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £60000-70000 per annum |
| Hours: | Full time |
| Closing date: | 08 May 2024 |
| Location: | Bristol, UK / Exeter, UK / Southampton, UK / Reading, UK / London, / Glasgow, United Kingdom / Birmingham, United Kingdom, BS1 1 |
| Company: | Mott MacDonald |
| Job type: | Permanent |
| Job reference: | 1802-42392289 |
Summary
Mott MacDonald
We’re a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.
A fundamental part of this is respecting each person’s differences and striving to meet their needs.
We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.
Our values: Progress, Respect, Integrity, Drive, Excellence.
About the business unit
The Advisory and Programme Delivery (APD) unit delivers management services in all the sectors that Mott MacDonald operate in the Built Environment, Defence, Energy, Water, Transportation and, Education, Health and Care.
The Unit delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of Programme Management, Project Management, Project Controls, Scheduling, Cost Management, Estimating, Infrastructure Finance, Management Consulting, Digital Consulting and Education, Health and Care Management.
Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.
Overview of role
The Mott MacDonald Quality Team provide direct quality management, assurance, governance, and audit support to our Project/Sector teams working on major projects across the UK in Rail, Highways, Ports, Aviation, Maritime, Defence, Energy, the Built Environment, Social Infrastructure and Water Infrastructure & Environment.
We are looking to recruit suitably qualified and experienced Senior Associate Quality Managers to work with project teams on these projects across the UK.
Mott MacDonald operate an Agile Working Policy with employees encouraged to work 2-days per week from their base office. As our roles are client facing, you may be required to regularly attend a client/JV or Alliance base office or site attendance in line with the specific project programme/ schedule. This will usually be up to a 60/40 split between site and working from home in any week (e.g., 3 days on site/2 days home working), though this is dependent upon the client’s requirements, pace of delivery for projects and in consultation with the Project Team to ensure quality advice and support is available to the project.
Candidates will join an existing portfolio team in line with their sector experience; we support the development of the Quality Team through encouraging and supporting individuals gain experience of applying their skills and knowledge to different sectors.
A Senior Associate Quality Manager may carry out delivery of the quality role individually or as the Project Quality Lead supported by additional members of the Quality Team as identified by the project scope and contract quality commitments/requirements.
What you will contribute to the Quality Team:
On complex projects act as the Project Quality Lead In line with the project scope and contract quality deliverables/commitments:
- Lead/develop business improvement programmes & project management their effective delivery in line with experience and knowledge and project job role.
- At a strategic project level provide clear and effective advice, guidance, and support to the project senior leadership in relation to the application of quality management, assurance and governance to the project. Where the sole appointment to a project, provide this support across the project delivery team.
- Lead/develop, implement, and monitor the effectiveness of an integrated management system in line with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 & ISO 44001 as required by the project/contract quality requirements/commitments and relevant legal and other requirements.
- Provide oversight/carry out audits as identified and provide written reports on the findings to promote continued improvement and support lessons learnt workshops.
- Maintain strong engagement internally with the leads for PMO, Safety, Sustainability & Risk (as appointed to the project) to demonstrate One Mott MacDonald to the client and/or Alliance/ Joint Venture partners.
- Provide technical review and sign off/produce the Project Quality Management Plan (QMP), manage its implementation and monitor its effectiveness against project/contract quality requirements/commitments and relevant legal and other requirements.
- Provide technical review and sign off/produce an Assurance Management Plan (AMP), manage its implementation, and monitor its effectiveness against project/contract quality requirements/commitments and relevant legal and other requirements.
- Oversight of/develop & coordinate delivery of a Risk Based Assurance Programme, manage the outputs from the assurance activities and work with the business to deliver any findings to completion.
- Deliver robust Management Information as appropriate to demonstrate performance of the IMS, including identifying good practices, opportunities for improvement and nonconformities.
- Maintain robust engagement with alliance partner parent company representatives to provide assurance that their risk is being effectively managed.
- Promote collaborative working across the project, alliance/JV partners, client, supply chain and other interested parties.
- Where appointed as the Project Quality Lead, act as the point of contact for interfacing and coordination of the quality service with the wider Project Team, Alliance/JV partners external regulators.
- Where appointed as the Project Quality Lead, act as the point of contact for external/regulator quality assurance audits on the project.
- Other project, developmental or networking activities in line with experience and qualifications.
Candidate Specification
- Chartered member of the CQI.
- Recognised quality management/assurance qualifications, e.g., enrolment/completion & attainment of CQI Professional grade courses, Degree or equivalent.
- Recognised Lead Auditor Registration e.g., IRCA, IEMA or equivalent.
- Demonstrate a leadership role in the application of ISO 9001:2015 and sector specific management standards/ guides in a project/sector delivery role.
- Led the design, implementation & management of integrated management systems for complex projects in one or more sectors.
- Experience of a quality delivery role in an engineering / construction environment in a major project’s capacity.
- Experience of technical authoring in line with current knowledge and experience.
- Experience of project managing and delivering business improvement programmes on complex projects.
- Experienced in conducting investigations and producing technically accurate reports.
Preferred, but not required
- Experience of implementing/auditing to other ISO Management Standards, e.g., ISO 14001, ISO 45001, ISO 44001.
- Additional professional memberships, e.g., IOSH, IEMA, Institute of Collaborative Working
- Experience of rail industry advantageous.
- Experience of highways projects advantageous.
- Experience of Defence projects advantageous – roles will require Security Clearance.
- Experience of Energy projects advantageous – some roles will require Security Clearance.
- Experience with using quality tools & techniques.
- Experience of working within a joint venture / alliance is advantageous.
- Strong problem-solving skills.
Equality, diversity, and inclusion
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.
Accessibility
We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.
Agile working
Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.
We offer some fantastic benefits including:
Health and wellbeing
- Private medical insurance for all UK colleagues.
- Health cash plan to support you with every day health costs and treatments.
- Access to Peppy, providing free support from menopause experts for all UK colleagues.
- A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
- Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.
Financial wellbeing
- We match employee pension contributions between 4.5% and 7%.
- Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
- Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
- Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
- As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.
Lifestyle
- A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
- Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
- Variety of employee saving schemes and discounts from high-street retailers.
Enhanced family and carers leave
- Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
- Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
- Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
Learning and development
- Primary annual professional institution subscription.
- A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.
Networks, communities, and social outcomes
- Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
- Make a difference within our communities through our social outcomes.
Apply now, or for more information about our application process, click here.
We’re a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.
A fundamental part of this is respecting each person’s differences and striving to meet their needs.
We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.
Our values: Progress, Respect, Integrity, Drive, Excellence.
About the business unit
The Advisory and Programme Delivery (APD) unit delivers management services in all the sectors that Mott MacDonald operate in the Built Environment, Defence, Energy, Water, Transportation and, Education, Health and Care.
The Unit delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of Programme Management, Project Management, Project Controls, Scheduling, Cost Management, Estimating, Infrastructure Finance, Management Consulting, Digital Consulting and Education, Health and Care Management.
Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.
Overview of role
The Mott MacDonald Quality Team provide direct quality management, assurance, governance, and audit support to our Project/Sector teams working on major projects across the UK in Rail, Highways, Ports, Aviation, Maritime, Defence, Energy, the Built Environment, Social Infrastructure and Water Infrastructure & Environment.
We are looking to recruit suitably qualified and experienced Senior Associate Quality Managers to work with project teams on these projects across the UK.
Mott MacDonald operate an Agile Working Policy with employees encouraged to work 2-days per week from their base office. As our roles are client facing, you may be required to regularly attend a client/JV or Alliance base office or site attendance in line with the specific project programme/ schedule. This will usually be up to a 60/40 split between site and working from home in any week (e.g., 3 days on site/2 days home working), though this is dependent upon the client’s requirements, pace of delivery for projects and in consultation with the Project Team to ensure quality advice and support is available to the project.
Candidates will join an existing portfolio team in line with their sector experience; we support the development of the Quality Team through encouraging and supporting individuals gain experience of applying their skills and knowledge to different sectors.
A Senior Associate Quality Manager may carry out delivery of the quality role individually or as the Project Quality Lead supported by additional members of the Quality Team as identified by the project scope and contract quality commitments/requirements.
What you will contribute to the Quality Team:
On complex projects act as the Project Quality Lead In line with the project scope and contract quality deliverables/commitments:
- Lead/develop business improvement programmes & project management their effective delivery in line with experience and knowledge and project job role.
- At a strategic project level provide clear and effective advice, guidance, and support to the project senior leadership in relation to the application of quality management, assurance and governance to the project. Where the sole appointment to a project, provide this support across the project delivery team.
- Lead/develop, implement, and monitor the effectiveness of an integrated management system in line with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 & ISO 44001 as required by the project/contract quality requirements/commitments and relevant legal and other requirements.
- Provide oversight/carry out audits as identified and provide written reports on the findings to promote continued improvement and support lessons learnt workshops.
- Maintain strong engagement internally with the leads for PMO, Safety, Sustainability & Risk (as appointed to the project) to demonstrate One Mott MacDonald to the client and/or Alliance/ Joint Venture partners.
- Provide technical review and sign off/produce the Project Quality Management Plan (QMP), manage its implementation and monitor its effectiveness against project/contract quality requirements/commitments and relevant legal and other requirements.
- Provide technical review and sign off/produce an Assurance Management Plan (AMP), manage its implementation, and monitor its effectiveness against project/contract quality requirements/commitments and relevant legal and other requirements.
- Oversight of/develop & coordinate delivery of a Risk Based Assurance Programme, manage the outputs from the assurance activities and work with the business to deliver any findings to completion.
- Deliver robust Management Information as appropriate to demonstrate performance of the IMS, including identifying good practices, opportunities for improvement and nonconformities.
- Maintain robust engagement with alliance partner parent company representatives to provide assurance that their risk is being effectively managed.
- Promote collaborative working across the project, alliance/JV partners, client, supply chain and other interested parties.
- Where appointed as the Project Quality Lead, act as the point of contact for interfacing and coordination of the quality service with the wider Project Team, Alliance/JV partners external regulators.
- Where appointed as the Project Quality Lead, act as the point of contact for external/regulator quality assurance audits on the project.
- Other project, developmental or networking activities in line with experience and qualifications.
Candidate Specification
- Chartered member of the CQI.
- Recognised quality management/assurance qualifications, e.g., enrolment/completion & attainment of CQI Professional grade courses, Degree or equivalent.
- Recognised Lead Auditor Registration e.g., IRCA, IEMA or equivalent.
- Demonstrate a leadership role in the application of ISO 9001:2015 and sector specific management standards/ guides in a project/sector delivery role.
- Led the design, implementation & management of integrated management systems for complex projects in one or more sectors.
- Experience of a quality delivery role in an engineering / construction environment in a major project’s capacity.
- Experience of technical authoring in line with current knowledge and experience.
- Experience of project managing and delivering business improvement programmes on complex projects.
- Experienced in conducting investigations and producing technically accurate reports.
Preferred, but not required
- Experience of implementing/auditing to other ISO Management Standards, e.g., ISO 14001, ISO 45001, ISO 44001.
- Additional professional memberships, e.g., IOSH, IEMA, Institute of Collaborative Working
- Experience of rail industry advantageous.
- Experience of highways projects advantageous.
- Experience of Defence projects advantageous – roles will require Security Clearance.
- Experience of Energy projects advantageous – some roles will require Security Clearance.
- Experience with using quality tools & techniques.
- Experience of working within a joint venture / alliance is advantageous.
- Strong problem-solving skills.
Equality, diversity, and inclusion
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.
Accessibility
We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.
Agile working
Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.
We offer some fantastic benefits including:
Health and wellbeing
- Private medical insurance for all UK colleagues.
- Health cash plan to support you with every day health costs and treatments.
- Access to Peppy, providing free support from menopause experts for all UK colleagues.
- A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
- Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.
Financial wellbeing
- We match employee pension contributions between 4.5% and 7%.
- Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
- Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
- Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
- As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.
Lifestyle
- A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
- Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
- Variety of employee saving schemes and discounts from high-street retailers.
Enhanced family and carers leave
- Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
- Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
- Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
Learning and development
- Primary annual professional institution subscription.
- A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.
Networks, communities, and social outcomes
- Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
- Make a difference within our communities through our social outcomes.
Apply now, or for more information about our application process, click here.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.