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Complaints Resolution Officer

Job details
Posting date: 08 April 2024
Salary: £20.44 per hour
Hours: Full time
Closing date: 08 May 2024
Location: East London, London, E15 3LX
Company: ESSENTIAL EMPLOYMENT LTD
Job type: Contract
Job reference: MP168698CT1757-RQ1241408-08042024

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Summary

Complaints Resolution Officer needed in East London.

The rate is £20.44ph PAYE

This is a temporary role

The reference number is: RQ1241408

The successful candidate will be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. They will work as part of a team to deliver high quality responses to customer’s complaints and enquiries and will develop and maintain good relations with service areas and partner agencies. They will promote a positive image to enhance its reputation to take a lead role on a specific area of work or projects on behalf of the Manager

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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