Customer Service Agent
| Posting date: | 08 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,000 pro rata |
| Hours: | Full time |
| Closing date: | 08 May 2024 |
| Location: | Bognor Regis, PO22 0HD |
| Company: | Halo Accident Repair Centre Ltd |
| Job type: | Permanent |
| Job reference: | 176 |
Summary
Job Advert
Customer Service Agent
Hours available:
Part time
42 hours per week - 9am - 5pm Monday to Friday and 1 in 2 Saturday mornings £26,500 with an increase up to £30,500 on completion
of probation
47 hours per week - 8am - 5pm Monday to Friday and 1 in 2 Saturday mornings, £30,000 with an increase up to £34,000 on completion
of probation
Location: Halo Bognor (HQ)
Halo is the industry leading UK-based accident repair group, with 30 established accident repair centres across the UK and we
are still growing!
Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in
Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and
employee packages!
We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want
you to be a part of it!
The role will include, but is not limited to:
* Responding to customer enquiries via phone call, emails and webchat
* Processing customer bookings, by telephone and email in line with company processes
* Accurately input data onto Halo’s internal systems
* Manage booking volumes to support all sites throughout the business.
Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a
people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an
excellent package and environment.
* Competitive salary of up to £30,000 per annum
* Employee assistance programme for you and your family
* Health and wellbeing apps
* Cycle scheme
* Gym discounts
* Retail and restaurant discount and cashback
* Life Insurance
* virtualGP
* Enhanced family friendly pay such as maternity and paternity
* Free fruit and pizza
* Refer a friend bonus incentive
* Employee recognition rewards
* Team Event Budget (do something fun together!)
* Discounted LV insurance
* Get appreciated for your time with paid breaks
* 25 days holiday plus public holidays
* We invest in YOU with opportunities for career progression
* Pension contributions
* Work within a modern and clean working environment
* And we are always open to hearing what our people want!
We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all
candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences
and can be themselves.
To discuss this position or any of our positions in more detail feel free to contact our recruitment team via
vacancies@haloarc.co.uk [vacancies@haloarc.co.uk] or call 01243 546185, we aim to respond to all enquiries within 24 hours.
Customer Service Agent
Hours available:
Part time
42 hours per week - 9am - 5pm Monday to Friday and 1 in 2 Saturday mornings £26,500 with an increase up to £30,500 on completion
of probation
47 hours per week - 8am - 5pm Monday to Friday and 1 in 2 Saturday mornings, £30,000 with an increase up to £34,000 on completion
of probation
Location: Halo Bognor (HQ)
Halo is the industry leading UK-based accident repair group, with 30 established accident repair centres across the UK and we
are still growing!
Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in
Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and
employee packages!
We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want
you to be a part of it!
The role will include, but is not limited to:
* Responding to customer enquiries via phone call, emails and webchat
* Processing customer bookings, by telephone and email in line with company processes
* Accurately input data onto Halo’s internal systems
* Manage booking volumes to support all sites throughout the business.
Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a
people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an
excellent package and environment.
* Competitive salary of up to £30,000 per annum
* Employee assistance programme for you and your family
* Health and wellbeing apps
* Cycle scheme
* Gym discounts
* Retail and restaurant discount and cashback
* Life Insurance
* virtualGP
* Enhanced family friendly pay such as maternity and paternity
* Free fruit and pizza
* Refer a friend bonus incentive
* Employee recognition rewards
* Team Event Budget (do something fun together!)
* Discounted LV insurance
* Get appreciated for your time with paid breaks
* 25 days holiday plus public holidays
* We invest in YOU with opportunities for career progression
* Pension contributions
* Work within a modern and clean working environment
* And we are always open to hearing what our people want!
We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all
candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences
and can be themselves.
To discuss this position or any of our positions in more detail feel free to contact our recruitment team via
vacancies@haloarc.co.uk [vacancies@haloarc.co.uk] or call 01243 546185, we aim to respond to all enquiries within 24 hours.