FM Contracts Administrator
| Posting date: | 08 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 May 2024 |
| Location: | Leeds, West Yorkshire |
| Company: | FES Group |
| Job type: | Permanent |
| Job reference: | FFM0661 |
Summary
Responsibilities
Helpdesk operator / Work Scheduler – CAFM System;
Receiving and prioritising incoming Reactive tasks in accordance with contract specific SLAs;
Preparing, loading and disseminating PPM tasks;
Distributing work efficiently to the correct engineering workforce;
Monitoring the status of all jobs on a daily basis and reassigning priorities as required;
Preparing and distributing reports to the required frequencies: daily, weekly, monthly;
Monitoring the completion time of jobs and chasing;
Liaising with engineers regarding job completions;
Raising purchase orders;
Liaising with sub-contractors;
Chasing sub-contractor Service Reports and actuals;
In putting job status updates, comments, reports and completion information
Ensuring the Client / Customers is kept informed in accordance with agreed / contractual requirements,
Taking telephone calls and distributing;
General filing;
Record keeping;
Running Ad Hoc CAFM reports at request of Operations Manager
The post holder will have excellent communication and interpersonal skills.
This attribute is important as liaison with staff at all levels throughout the company and with external companies and principle partners is a particular feature of this role.
Drive and initiative to work in a demanding, changing environment to meet tight timescales and to provide the correct level of support to the various staff within the Business Unit team
Helpdesk operator / Work Scheduler – CAFM System;
Receiving and prioritising incoming Reactive tasks in accordance with contract specific SLAs;
Preparing, loading and disseminating PPM tasks;
Distributing work efficiently to the correct engineering workforce;
Monitoring the status of all jobs on a daily basis and reassigning priorities as required;
Preparing and distributing reports to the required frequencies: daily, weekly, monthly;
Monitoring the completion time of jobs and chasing;
Liaising with engineers regarding job completions;
Raising purchase orders;
Liaising with sub-contractors;
Chasing sub-contractor Service Reports and actuals;
In putting job status updates, comments, reports and completion information
Ensuring the Client / Customers is kept informed in accordance with agreed / contractual requirements,
Taking telephone calls and distributing;
General filing;
Record keeping;
Running Ad Hoc CAFM reports at request of Operations Manager
The post holder will have excellent communication and interpersonal skills.
This attribute is important as liaison with staff at all levels throughout the company and with external companies and principle partners is a particular feature of this role.
Drive and initiative to work in a demanding, changing environment to meet tight timescales and to provide the correct level of support to the various staff within the Business Unit team