Housing Management Officer - Housing
| Posting date: | 06 April 2024 |
|---|---|
| Salary: | £15.44 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 05 May 2024 |
| Location: | FEETHAMS, DL1 5QT |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Darlington 6346514894873 |
Summary
What's involved with this role:
Temporary Housing Management Officer - Housing
Reference no: Darlington 6346514894873
Pay Rate: £15.44 per hour PAYE
35-37 Monday - Friday , normal working hours
This opening assignment is for 5-6 months
City: FEETHAMS
Carry out housing management duties in a specific area of the town, in close liaison and partnership with tenants, residents, members, other sections and departments and voluntary and statutory organisations to promote and develop inclusive and sustainable areas.
Key Responsibilities
Tenancy Matters – Involving a wide variety of individual tasks associated with enforcement of housing policy, for instance alterations, social problems, tenancy support, neighbour nuisances.
Liaison – Working closely with other sections, departments and outside agencies to provide a holistic approach to housing management issues.
Housing Maintenance – Visiting and inspecting properties and the general area resulting from tenant enquiries and estate inspections – scheduling all work required and ordering via the computer, to ensure best quality/price is achieved.
Void Properties – Carrying out void property inspections and prepare schedule of repair/decoration, arrange and undertake accompanied views, completing all tenancy documentation and computer records to ensure that properties are let as efficiently and expeditiously as possible.
Rent Control – Monitoring individual cases, provide advice, liaising closely with Housing Benefits, Legal Services and taking appropriate recovery action, culminating in eviction where necessary.
Housing Applications – Interview applicants, input, visiting and completing computer reports, liaising closely with partner organisations as appropriate, identify suitable applicants and offer property to ensure effective use of the property.
Care of the Estates – Quality control of estate management functions by regular checks and estate inspections, undertaken in partnership with residents, members, other sections, departments and organisations, as appropriate.
Major Works – Work in close liaison and partnership with the Asset Management Team and Services Managers, assist in the delivery of major programmes of work, by liaising with tenants on matters such as programmes of work, tenants choice items and liaison with contractors.
Correspondence and Reports – Respond to written and verbal enquiries, prepare reports, provide regular articles for tenants/residents newsletters.
Effective Working – Work with Ward Councillors/MP/tenants and their representatives, voluntary and statutory agencies to ensure effective communication and development of good working relations to promote inclusive, sustainable communities.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
NVQ level 4 or equivalent in a housing related field - desirable
Institute of Housing Professional qualification - desirable
Knowledge:
Awareness of Welfare Benefits - desirable
Awareness of the political agenda for Social Housing - desirable
Experience:
Experience of account monitoring
Approximately two years previous experience of working in a housing environment or related field
Approximately two years’ experience of property inspections, including identifying appropriate repair and maintenance needs
Skills & Abilities:
Ability to work alone in sometimes difficult environmental situations with clients who have challenging behaviour.
Ability to create effective working relationships with partners and agencies
Ability to interpret and present written and verbal information effectively
Ability to build and maintain relationships with a wide range of audiences
IT literate, capable of using MS Word/Excel and office packages
ALD
1
Job Ref: Darlington 6346514894873
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.