PT Administration Officer – Resources
| Posting date: | 06 April 2024 |
|---|---|
| Salary: | £14.17 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 05 May 2024 |
| Location: | Honiton, EX14 2EJ |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | E Devon 5247252 |
Summary
What's involved with this role:
Temporary PT Administration Officer – Resources
Job Ref: E Devon 5247252
Pay Rate: £14.17 per hour PAYE
Hours per week: 20 Wednesday – Friday,
Role Length: This opening assignment is for up to 3-4 weeks, likely to be extended
City: Honiton
Basic DBS disclosure required for this role
The purpose of the role is to deliver and help further develop administrative and customer service support within the Environmental Health service and to support the Service Lead - Environmental Health & Car Parks and Principal Environmental Health Officers in achieving the priorities and objectives of the Council.
Key responsibilities:
Provide general administrative support to the Environmental Health Service including responding to customer enquiries through all channels, general administrative support, document management, and data inputting/reporting whilst effectively liaising with admin officers in other teams and sharing knowledge.
Deal with enquiries from the public and other customers and organisations, signposting to or giving general advice and information relating to the service, referring on to Officers or other services as necessary, and recording details of the exchange in the appropriate system.
Assist the Service Lead for Environmental Health and Car Parks by creating and producing a range of reports for monitoring the performance of Environmental Health Services and staff and to meet the Council’s reporting and disclosure obligations for statutory returns and performance reporting commitments.
Input to, update and maintain the Services databases and information systems and apply the system to the work of the team including setting up and running reports, supporting other system users and liaising with Strata to develop improvement and solve problems.
Take part in the review, redesign and implementation of appropriate changes to administration procedures which provide improvements in efficiency and improve data quality in your area(s) of responsibility. You may be required to train and develop members from the service as part of the effective introduction of changes to procedures.
Assist in setting up, developing and maintaining inspection programmes and other cyclical processes such as registration and licensing scheme applications relating to the work of the services for which you are responsible.
Ensure that your team deals effectively with enquiries from customers in a timely manner and in accordance with agreed performance standards.
Assist in designing and implementing a programme of customer consultation to provide regular feedback on service outcomes to managers, Principal Officers and the Service Lead.
Monitor and record the responses from your service area to all incoming correspondence.
Pay accounts and order of goods and services in line with current financial regulations and standing orders. Maintain an appropriate database of expenditure to assist in budgetary control and planning.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
GCSE’s grade C/4 or above in Mathematics and English or equivalent qualification / experience.
Skills & Experience:
Excellent customer service and organisational skills.
Sound numeracy skills with the ability to produce accurate and detailed reports/records.
Able to impart information to a range of audiences both verbally and in writing.
Evidence of practical experience in general administration.
Ability to work as part of a small team as well as on own initiative to deliver to deadline.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: E Devon 5247252
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.