IT Support Engineer
| Posting date: | 05 April 2024 |
|---|---|
| Salary: | £24,000 to £27,000 per year |
| Hours: | Full time |
| Closing date: | 05 May 2024 |
| Location: | IP32 7AB |
| Company: | Talent Finder |
| Job type: | Permanent |
| Job reference: | BIFFI-001-22254 |
Summary
IT Support Engineer | Bury St Edmunds, Suffolk - Local knowledge is preferred | Full Time | £24,000-£27,000 per year
Are you an ambitious IT professional seeking a new opportunity to flourish?
Look no further!
An exciting role has emerged within a family-operated MSP, offering a chance to grow your skills and make a real impact in a dynamic environment.
Our client is more than just a service provider; they're a team dedicated to excellence. Whether it's delivering top-notch consultancy or providing ongoing support, they prioritise customer satisfaction and adaptability in every aspect of their work.
Are you the right person for the job?
• 1-2 years' experience in IT support
• Proficient problem-solving and troubleshooting abilities
• Familiarity with Active Directory and Azure Active Directory
• Experience navigating the Office 365 Admin Centre
• Strong grasp of Windows environments
• Knowledge of networking protocols (TCP/IP, DHCP, DNS)
• Hands-on experience with hardware installation and maintenance
• Excellent communication skills with a focus on customer service
Advantageous Experience:
• Familiarity with AutoTask PSA and RMM Systems
• Knowledge of ESET Products and Services
• Exposure to Cloud IP Phone Systems
• Experience with WatchGuard and Draytek
What will your role look like?
• Deliver 1st/2nd line IT support to valued clients, both onsite and remotely
• Dive into technical issues, troubleshooting and diagnosing with finesse
• Set up and deploy PCs, laptops, and mobile devices efficiently
• Identify, investigate, and implement solutions for IT problems
• Maintain and install IT systems, hardware, and software with precision
• Keep a vigilant eye on system performance and security
• Offer expert technical advice and guidance to a diverse clientele
What can you expect in return?
• Collaborative and supportive team environment
• Opportunity for professional growth and skill development
• Work with cutting-edge technologies in a forward-thinking company
• Make a real impact and be appreciated for your contributions
If you're ready to take your IT career to the next level and thrive in a supportive, customer-focused environment, click “APPLY” now!
Your data will be handled in line with GDPR.