Medical Secretary - Huntingdon | North West Anglia NHS Foundation Trust
| Posting date: | 05 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 Per annum |
| Hours: | Part time |
| Closing date: | 05 May 2024 |
| Location: | Huntingdon, PE29 6NT |
| Company: | North West Anglia NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6109718/176-S-61409718 |
Summary
To provide efficient and comprehensive medical secretarial and administrative support within the Colorectal Team to 5 substantive consultants.
To perform all allocated secretarial and administrative tasks required to meet the needs of a very busy service.
• Validation – e-track queries/Information Services reports
• Dealing with telephone enquires both internal and external
• Direct administrative support to Consultants and Nurse Specialists
• Managing Consultants appointments/Clinic utilisation/Diary management
• Management supervision of band 2 staff (undertake MPA’s)
• Request/cancel clinics as and when required using Clinicman system
• Dealing with emails in multiple mailboxes
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles and flexible working hours to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
• 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus Bank Holidays (pro-rata for part time staff);
• NHS Pension Scheme:
• Flexible working opportunities;
• Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Career development and training;
• Wellbeing support and activities;
• In-house Physiotherapy Service;
• On-site canteens with subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Key Duties
• Validation – e-track queries/Information Services reports
• Dealing with telephone enquires both internal and external
• Direct administrative support to Consultants and Nurse Specialists
• Managing Consultants appointments/Clinic utilisation/Diary management
• Management supervision of band 2 staff (undertake MPA’s)
• Request/cancel clinics as and when required using Clinicman system
• Dealing with emails in multiple mailboxes
The above will include:
• Utilising CAREFLOW (Patient Administration System) E-Track, EPRO/SCRIK, EVOLVE, ERS (Electronic Referral System), Clinicman, ICE and MS Teams to provide an efficient service for patients, staff and visitors, when required.
• To utilise other software packages, as required, to maintain records for audit directly relevant to the post.
• Support the smooth running of the Colorectal Office
• Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.
• Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.
• Demonstrate initiative, tact and ensure confidentiality is maintained at all times.
• To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.
Main Duties and Responsibilities
TEAMWORK
• Maintain close working relationships with colleagues within the specialty.
• Work closely with clinical teams and other departments within the organisation.
• Advise the Senior Medical Secretary of any points of concern relating to the administration of the service and processes in place.
• To assist the Senior Medical Secretary to ensure the delivery of an efficient and comprehensive service which is receptive to the needs of the patient and meets the performance requirements of the Trust in accordance with the patient access policy
• In conjunction with the Senior Medical Secretary, develop office and working practices to continually improve service delivery.
• Work as a team, to ensure adequate cover is in place during absences.
• Attend team meetings at required intervals.
COMMUNICATION
Key link with:
• All patients
• Consultants, nurse specialists and members of the department team and operational management teams
• Health Records
• Outpatients
• Information services, Data Quality and IT departments.
• Theatres and wards
• Primary Care Trusts and other external organisations
This advert closes on Wednesday 24 Apr 2024