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Customer Service Advisor

Job details
Posting date: 05 April 2024
Salary: Not specified
Additional salary information: National Minimum Wage
Hours: Part time
Closing date: 05 May 2024
Location: Exeter
Company: LED Leisure
Job type: Permanent
Job reference: 586

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Summary

Job Advert

About LED Enterprise:

LED Enterprises is a subsidiary of LED Community Leisure, overseeing the management of three vibrant hospitality outlets: Ocean,
Pavilion, and Exeter Airport. With a commitment to excellence, LED Enterprise provides exceptional service and culinary
experiences to patrons within the community and beyond. As a multifaceted company, we offer diverse opportunities for individuals
seeking dynamic roles in the bustling environment of Exeter Airport.



Why Work for LED at Exeter Airport:

Joining LED at Exeter Airport opens the door to a world of exciting opportunities. As we launch Moorland Kitchen and gear up for
the bustling Peak Summer Season, you'll be at the forefront of delivering exceptional service to travellers from all walks of
life. With Coastline Café, Cove Café, Moorland Kitchen, and Tor Bar under our wing, you'll have the chance to be part of a team
that caters to diverse tastes and preferences. Plus, with a variety of roles available, from casual positions for the Summer to
year-round opportunities, we offer flexibility to suit your lifestyle. At LED, you'll find a supportive and dynamic work
environment where your contributions are valued, and your potential for growth is limitless.



How You Can Flourish in This Role:

In this role, you have the opportunity to flourish by bringing your unique blend of skills and qualities to the table. Your
dedication to accuracy and attention to detail will ensure the seamless operation of Exeter Airport's food and beverage services.
By prioritising excellent customer service and maintaining a positive attitude, even during peak periods, you'll enhance the
overall experience for travellers. Your adaptability and willingness to work non-standard hours demonstrate your commitment to the
team's success, while your previous experience in fast-paced environments and familiarity with basic food hygiene practices will
set you up for success. With LED, you'll have access to training and development opportunities to further hone your skills and
advance your career in the hospitality industry.



What You Will Bring to This Role:

Joining LED at Exeter Airport requires a combination of essential skills and qualities. Your ability to connect with people and
deliver flawless customer service will make you a standout member of our team, leaving travellers with memorable experiences. Your
friendly demeanour and positive attitude will contribute to a welcoming atmosphere throughout the airport. Possessing Basic Food
Hygiene certification, practical experience in similar environments, and a background in public-facing roles will further enhance
your suitability for this position. Your passion for hospitality, dedication to excellence, and willingness to go the extra mile
will make you an invaluable asset to our team, ensuring the continued success of LED at Exeter Airport.

If you're ready to embark on a rewarding journey in the hospitality industry and make a meaningful impact at Exeter Airport, apply
now to join our team at LED Enterprise. We look forward to welcoming passionate individuals who share our commitment to delivering
exceptional service and creating memorable experiences for travellers.




Team Benefits:

* Enhanced Sickness Pay Scheme (after probationary period) 5 weeks full pay- 5 weeks half pay increasing with service
* Up to 33 Days Annual Leave PLUS Bank Holidays
* Free Gym, Swim & Group Exercise Membership (worth £397)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages.
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Employee Assistance Programme & Counselling
* Business Development Training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Shout Out Award Scheme

We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what
matters most to us. Join our team and be part of something extraordinary! Apply today!




Please note this role will close at midnight 14th April 2024. Once the shortlisting commences all candidates will be contacted.

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