Patient Access Administrator | Kingston Hospital NHS Foundation Trust
| Posting date: | 05 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,129 - £28,649 per annum pro rata inclusive of HCAS (Outer) |
| Hours: | Part time |
| Closing date: | 05 May 2024 |
| Location: | Kingston Upon Thames, KT2 7QB |
| Company: | Kingston Hospital Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6196120/396-NN-6196120-AC-Z |
Summary
We are looking for an enthusiastic, motivated, and reliable individual to join the Patient Access admin team. The post holder must have excellent organisational and communication skills, and ability to manage and prioritize daily tasks.
To provide administration support to the Patient Access department. To provide a central liaison contact point for primary care providers to the service lines. Managing incoming referrals into the trust. You will act as a support function for systems such as Bookwise, e-referral and Netcall for internal and external stakeholders.
Trust Values
Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
- Caring – Design and deliver care around each individual patient’s needs and wants.
- Safe – Make the safety of patients and staff our prime concern as safety comes first
- Responsible – All staff take responsibility for the hospital, its services and reputation
- Value Each Other – Value each other's contribution
- Inspiring - We always strive to empower each other to develop and deliver improvements to benefit our patients
Responsibilities will include:
• Registration of 2WW referrals within required timeframe
• Manage several email inboxes
• Deal with telephone and email queries from GP’s, patients, and staff.
• Record daily clinic room audit data.
• Provide administrative support on BookWise and Netcall
• Provide reception cover support when needed.
• Assist with training new team members.
• Ensuring all mandatory training is completed and up to date.
• Escalate any issues to the Patient Access Admin Manager
This advert closes on Sunday 21 Apr 2024