ITIL Change Lead | Northern Lincolnshire & Goole NHS Foundation Trust
| Posting date: | 05 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,407 - £34,581 per annum pro rata |
| Hours: | Full time |
| Closing date: | 05 May 2024 |
| Location: | Scunthorpe, DN15 7BH |
| Company: | Northern Lincolnshire and Goole NHS Trust |
| Job type: | Contract |
| Job reference: | 6178474/208-29D08E-24-1 |
Summary
Base: One of the NLaG (Grimsby or Scunthorpe) or HUTH (Hull) sites – to be discussed and agreed on appointment
An opportunity has arisen to join the Digital Services Team working across Hull University Teaching Hospitals NHS Trust (HUTH) and Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) in a newly formed post that will help Digital Services to minimize risks and disruption to services while enabling rapid change to meet business requirements.
This is an exciting time to join Digital Services as this role delivers a core part of Service Transition working with other ITIL processes like configuration management and release management which form part of the ITIL Framework.
The ITIL Change Lead is responsible for the management of changes within our joint Digital infrastructure, ensuring alignment with the ITIL framework. This role includes risk management, monitoring of process and policy, and service support.
The postholder will facilitate changes within the Group’s IT infrastructure and systems, applying ITIL methodologies to ensure minimal disruption to services. Responsibilities include assessing and approving change requests, identifying and mitigating risks, monitoring compliance with policies, and coordinating with various teams for implementation.
Central to this role is the management of risk, the postholder will be required to work collaboratively to analyse, predict and mitigate potential uncertainties that might accompany changes to Trust Systems. The role requires agility in responding to evolving demands, maintain oversight of adherence to ITIL process, while simultaneously ensuring service support is always available and robust.
This role is a Band 5 new position within Digital Services, part of the work required will also incorporate these elements:
• Ongoing design, configuration, improvement, and maintenance of the Digital Service Group’s ITSM Toolset, Service Desk Plus, to ensure that the solution continues to support the delivery of IT services across both HUTH and NLAG.
NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.
Should we receive a high volume of applications the advert may be closed earlier than stated.
For more detailed information, please read the job description linked below.
As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.
Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.
We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.
Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
This advert closes on Wednesday 10 Apr 2024