Public Enquiry Officer
| Posting date: | 04 April 2024 |
|---|---|
| Hours: | Part time |
| Closing date: | 04 May 2024 |
| Location: | NR18 0WW |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 51197 |
Summary
Job Overview
As PEO, you will be the first point of contact for all callers, visitors and contractors.
You should have a pleasant welcoming and engaging personality.
You will provide cover in case of sickness, holiday and unplanned absences.
Main Duties
-Must be able to take down verbal statements accurately
-Ability to be resourceful and proactive when issues arise.
-Excellent organizational skills.
-Multitasking and time-management skills, with the ability to prioritize tasks.
-Responsibilities of post and keys.
-Greeting visitors, providing face to face and remote information
-Booking meeting rooms.
-Call handing and redirection.
-Refer on advice enquiries and complex cases to appropriate colleagues.
-Ensure reception area is tidy and presentable.
-Provide administration support.
-Maintain building security by following safety procedures and controlling access via the reception desk.
-Any other duties as defined to be part of the roll
What we are looking for
-Proven work experience as a Receptionist, Front Office Representative, or similar role.
-Proficiency in Microsoft Office Suite.
-Hands-on experience with office equipment (e.g. printers)
-Professional attitude and appearance
-Solid written and verbal communication skills.
-Flexible in providing cover support.
As PEO, you will be the first point of contact for all callers, visitors and contractors.
You should have a pleasant welcoming and engaging personality.
You will provide cover in case of sickness, holiday and unplanned absences.
Main Duties
-Must be able to take down verbal statements accurately
-Ability to be resourceful and proactive when issues arise.
-Excellent organizational skills.
-Multitasking and time-management skills, with the ability to prioritize tasks.
-Responsibilities of post and keys.
-Greeting visitors, providing face to face and remote information
-Booking meeting rooms.
-Call handing and redirection.
-Refer on advice enquiries and complex cases to appropriate colleagues.
-Ensure reception area is tidy and presentable.
-Provide administration support.
-Maintain building security by following safety procedures and controlling access via the reception desk.
-Any other duties as defined to be part of the roll
What we are looking for
-Proven work experience as a Receptionist, Front Office Representative, or similar role.
-Proficiency in Microsoft Office Suite.
-Hands-on experience with office equipment (e.g. printers)
-Professional attitude and appearance
-Solid written and verbal communication skills.
-Flexible in providing cover support.