Customer Service Advisor
| Posting date: | 04 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 02 May 2024 |
| Location: | Rotherham, South Yorkshire, S635NA |
| Company: | Webhelp |
| Job type: | Permanent |
| Job reference: | UK02291_1712233281 |
Summary
Are you ready to take the driver's seat in customer service excellence? We're on the hunt for a dynamic and enthusiastic Customer Service Advisor to join our team at Dearne Valley. If you've got a passion for premium cars and a knack for delivering top-notch service, then we're looking for you.
Your qualifications and experience
- Team Player: Be part of a winning team that delivers first-class telephone support to BMW Group's valued customers. Your role? To delight and support them all the way
- Product Pro: Become a BMW Group aficionado! Master our products inside out to meet customer needs and be their trusted guide on their journey
- Brand Ambassador: Showcase the BMW Group brands with pride. Your integrity and expertise will nurture customers, building lasting relationships
- Trust Builder: Create unshakable trust by keeping promises, owning responsibilities, and giving customers an open and honest experience
- Smooth Operator: Handle inquiries with professionalism and finesse, leaving customers with a memorable, premium experience
What we're looking for
- Writing and phone pro: Your telephone manners are smoother than a joyride and written communication is to the tee
- Organisational champ: Love juggling tasks in a detailed, fast-paced environment? Your knack for coordination will shine here.
- Auto enthusiast: Passionate about premium cars? Show us your understanding of the automotive industry.
- Flexibility first: Ready to adapt your schedule to meet organizational needs? Flexibility is your middle name.
- Speedy output: You can handle a high volume with finesse
- Office guru: MS Office is your playground, and computer literacy is your superpower
- Organisational whiz: Keeping things in order is your second nature
- People person: Your interpersonal skills are off the charts
- Talk the talk: Your verbal skills leave a lasting impression
- Multitasking marvel: Juggling is your specialty
What's in it for you
- Salary of £23,878 plus free lunch
- Access to an employee discount portal with savings up to £1,000 a year on groceries, online shopping, cinema, and travel - who doesn't love savings
- We haven't forgotten your furry friends! Enjoy a subscription to Tails.com for your adorable pet
- Take care of your mind, body, and soul with our Employee Access Programmes
- Say hello to a dazzling smile with our dental plan and enjoy fast access to a private GP
- Never stop learning and growing with on-demand training and educational videos for both adults and kids
Ready to put the pedal to the metal? Join us in providing BMW Group customers with an unforgettable experience that matches the premium quality of the brand. Apply now and let's hit the road together!
After submitting your application, you'll receive a link to complete the assessment for via email. It is essential that you complete and pass our online assessment to be considered for shortlisting. Find a distraction-free environment to complete your assessment to the best of your ability. The sooner you get this done, the quicker we can dive into reviewing your application.