Customer Experience Manager Lincoln
| Posting date: | 04 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £14.00 |
| Hours: | Full time |
| Closing date: | 04 May 2024 |
| Location: | Lincoln, LN2 4FJ |
| Company: | The Pet Vet |
| Job type: | Permanent |
| Job reference: | 50 |
Summary
Job Advert
We’re on the lookout for a Customer Experience Manager to join us at Lincoln! This is a fantastic opportunity to join our
friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
WHAT WE’RE LOOKING FOR
We're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient
environment for customers and their pets.
We're looking for someone to join us on a full time basis at the earliest convenience. Our Customer Experience Coordinators are
often our customers’ first point of contact; the first faces they see when they walk into reception, and the voice down the end of
the phone when they ring us. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
To truly smash it out of the park in your new role, we'll make sure you receive the very best training. You'll be able to take
full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
BENEFITS:
To attract and retain the best in the business, we offer a great range of benefits, including:
* Profit share bonus
* Long service recognition
* Income protection
* Compassionate leave
* Surgery discounts
BEING PART OF THE PET VET FAMILY
We’re part of the UK’s largest, independent, family-owned veterinary group with a nationwide presence. We offer exceptional care
in the local communities we serve, helping pets to live long, happy and healthy lives with their families.
Our state-of-the-art surgeries are purpose-built, light and spacious and equipped with the latest technology. We’re committed to
creating an environment that offers exceptional clinical care and where our colleagues love to work, our patients are calm and our
customers feel assured.
We’re continually investing in developing our growing team and there's never been a better time to join us!
We’re on the lookout for a Customer Experience Manager to join us at Lincoln! This is a fantastic opportunity to join our
friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service.
WHAT WE’RE LOOKING FOR
We're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient
environment for customers and their pets.
We're looking for someone to join us on a full time basis at the earliest convenience. Our Customer Experience Coordinators are
often our customers’ first point of contact; the first faces they see when they walk into reception, and the voice down the end of
the phone when they ring us. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
To truly smash it out of the park in your new role, we'll make sure you receive the very best training. You'll be able to take
full advantage of our CPD for veterinary reception teams, provided through the BVRA (British Veterinary Receptionist Association).
BENEFITS:
To attract and retain the best in the business, we offer a great range of benefits, including:
* Profit share bonus
* Long service recognition
* Income protection
* Compassionate leave
* Surgery discounts
BEING PART OF THE PET VET FAMILY
We’re part of the UK’s largest, independent, family-owned veterinary group with a nationwide presence. We offer exceptional care
in the local communities we serve, helping pets to live long, happy and healthy lives with their families.
Our state-of-the-art surgeries are purpose-built, light and spacious and equipped with the latest technology. We’re committed to
creating an environment that offers exceptional clinical care and where our colleagues love to work, our patients are calm and our
customers feel assured.
We’re continually investing in developing our growing team and there's never been a better time to join us!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.