Channel Account Manager
| Posting date: | 04 April 2024 |
|---|---|
| Salary: | £28,000 to £32,000 per year |
| Hours: | Full time |
| Closing date: | 04 May 2024 |
| Location: | CW4 8DJ |
| Company: | KPI RECRUITING LTD |
| Job type: | Permanent |
| Job reference: | HVD#002-30266 |
Summary
Position: Channel Account Manager, Full-time Permanent
Location: Holmes Chapel – Hybrid. Four days per week in office, Wednesdays remote.
Salary Range: Up to £35,000
Join a dynamic Managed Service Provider (MSP) at the forefront of IT support across the UK. We thrive on teamwork and a commitment to delivering top-notch service to our diverse clientele. As we continue to expand our clientele and enhance our offerings, we're on the lookout for a dynamic individual to join our Sales Team in the role of Channel Account Manager. This is a fantastic opportunity for an experienced telecoms account manager to spearhead our channel partner development efforts.
What We're Seeking in You:
• Highly organised, proactive, and ambitious self-starter with a strong sense of responsibility
• Demonstrable work experience in account management roles within the telecoms industry, preferably in WLR, Hosted, and Broadband services (minimum 2 years)
• Proficiency in CRM software such as Salesforce, Zoho CRM, or HubSpot, as well as MS Office suite
• Track record of delivering customer-centric solutions to meet diverse client needs
• Ability to thrive under pressure and within tight deadlines
• Excellent written and verbal communication skills
• Proven multitasking ability with sharp attention to detail
• Strong negotiation and presentation skills
• Experience working in a dynamic sales environment
Your Responsibilities Will Include:
• Acting as the primary point of contact for all channel partners
• Cultivating and nurturing strong, long-lasting relationships with channel partners
• Providing comprehensive training to channel partners and their teams
• Facilitating the onboarding process for new channel partners
• Effectively communicating new product developments and initiatives to existing channel partners in collaboration with the marketing team
• Designing and implementing new commission structures for channel partners
• Ensuring accurate data entry and management in the company CRM system
• Handling administrative duties associated with the role
• Managing partner feedback and inquiries efficiently
• Offering suggestions for the enhancement of our channel partner program
• Upholding the company's values and ensuring all employees understand and embody these values in their work
• Professionally managing partner relationships to minimize churn in alignment with business forecasts
Benefits:
• Company-sponsored events
• Employee discount program
• Health and wellbeing initiatives
• On-site parking facilities
• Store discounts
• Work from home flexibility
Join us in this exciting opportunity to grow and make a significant impact within our progressive organization. Apply now to be part of our journey!