Luggage Porter
Posting date: | 04 April 2024 |
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Salary: | £12.03 per hour |
Additional salary information: | Competitive Salary + Excellent Benefits |
Hours: | Part time |
Closing date: | 04 May 2024 |
Location: | W1J 0BH |
Company: | Leonardo Hotels |
Job type: | Permanent |
Job reference: | 96d7133883ea442cafa0 |
Summary
Be Yourself – Be a Bold Team Player– Be Leonardo
As a Luggage Porter, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to exceed our guests’ expectations. You will provide a seamless arrival and departure experience to all our guests, working as part of a vibrant Guest Relations team. Take a deep breath because you’ll be stepping into a busy role!
If you’re our ideal Luggage Porter you will:
- Be yourself!
- Build rapport with our guests during their stay to ensure they have a great stay with us
- Act as a point of contact for guests if they are looking for local recommendations- a good knowledge of the city will help!
- Take luggage to guests’ rooms and help with any heavy items
- Work as part of the Guest Relations team to deliver on guests’ requests
Why come join us?
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us!
Some of the perks our colleagues enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Free hot meals whilst on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
Proud member of the Disability Confident employer scheme