Veterinary Reception Manager
| Posting date: | 03 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £14.95 |
| Hours: | Full time |
| Closing date: | 03 May 2024 |
| Location: | London, E4 9JD |
| Company: | The Pet Vet |
| Job type: | Permanent |
| Job reference: | 42 |
Summary
Job Advert
We’re on the lookout for a Customer Experience Manager to join us at Waltham Forest. This is a fantastic opportunity to join our
friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service. Our
Customer Experience team are often our customers’ first point of contact; the first faces seen when customers walk into reception,
and the voice at the end of the phone. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
We'll make sure you receive the very best training, you'll be able to take full advantage of our CPD for veterinary reception
teams, provided through the BVRA (British Veterinary Receptionist Association).
Benefits:
To attract and retain the best in the business, we offer a great range of benefits, including:
* Profit share bonus
* Long service recognition
* Income protection
* Compassionate leave
* Surgery discounts
A little more about us at The Vet Waltham Forest
Everyone receives a warm welcome from our team at The Vet Waltham Forest! We're all passionate about providing the very best care
to every pet that comes through our doors, day and night. To ensure the care we're offering is the absolute best, we’re constantly
working on new initiatives to support skill gaps and we make sure CPD is continuous and happening across all levels in our
surgery. Our clinical team members have either achieved or are working towards various certificates, including imaging, surgery
and small animal medicine. Our Head Nurse Megan has her ISFM cat certificate, and this year we were awarded cat-friendly clinic
status!
Being part of The Pet Vet family
We’re part of the UK’s largest, independent, family-owned veterinary group with a nationwide presence. We offer exceptional care
in the local communities we serve, helping pets to live long, happy and healthy lives with their families. Our state-of-the-art
surgeries are purpose-built, light and spacious and equipped with the latest technology. We’re committed to creating an
environment that offers exceptional clinical care and where our colleagues love to work, our patients are calm and our customers
feel assured.
We’re continually investing in developing our growing team and there's never been a better time to join us!
We’re on the lookout for a Customer Experience Manager to join us at Waltham Forest. This is a fantastic opportunity to join our
friendly, well-established team, dedicated to consistently wowing our customers by delivering exceptional customer service. Our
Customer Experience team are often our customers’ first point of contact; the first faces seen when customers walk into reception,
and the voice at the end of the phone. This puts our CECs in a great position to deliver a fabulous, long-lasting impression!
We'll make sure you receive the very best training, you'll be able to take full advantage of our CPD for veterinary reception
teams, provided through the BVRA (British Veterinary Receptionist Association).
Benefits:
To attract and retain the best in the business, we offer a great range of benefits, including:
* Profit share bonus
* Long service recognition
* Income protection
* Compassionate leave
* Surgery discounts
A little more about us at The Vet Waltham Forest
Everyone receives a warm welcome from our team at The Vet Waltham Forest! We're all passionate about providing the very best care
to every pet that comes through our doors, day and night. To ensure the care we're offering is the absolute best, we’re constantly
working on new initiatives to support skill gaps and we make sure CPD is continuous and happening across all levels in our
surgery. Our clinical team members have either achieved or are working towards various certificates, including imaging, surgery
and small animal medicine. Our Head Nurse Megan has her ISFM cat certificate, and this year we were awarded cat-friendly clinic
status!
Being part of The Pet Vet family
We’re part of the UK’s largest, independent, family-owned veterinary group with a nationwide presence. We offer exceptional care
in the local communities we serve, helping pets to live long, happy and healthy lives with their families. Our state-of-the-art
surgeries are purpose-built, light and spacious and equipped with the latest technology. We’re committed to creating an
environment that offers exceptional clinical care and where our colleagues love to work, our patients are calm and our customers
feel assured.
We’re continually investing in developing our growing team and there's never been a better time to join us!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.