Clinical Team Secretary | Nottinghamshire Healthcare NHS Foundation Trust
| Posting date: | 03 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 per annum pro rata |
| Hours: | Full time |
| Closing date: | 03 May 2024 |
| Location: | Newark, NG24 4DE |
| Company: | Nottinghamshire Healthcare NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6162932/186-390-24-MH |
Summary
To work as part of a team providing secretarial, clerical and administrative support to the Psychological Therapies Services.
Applicants must be IT literate and proficient in Microsoft Word and Excel, highly organised and be able to consistently demonstrate high levels of accuracy and attention to detail, work well with others and enjoy working without supervision and as part of a team, as well as highly organised. You should have a passion for providing a quality service and a track record of adding value to a workplace.
Provide an efficient secretarial/administration/reception support service.
Produce high quality reports within agreed deadlines, as required.
To undertake office duties including diary management/message management, opening, and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries, production of documents, working with other departments across the Trust, audio/copy typing, appointment/clinical assessment and discharge letters, scheduling meetings, dealing with queries, co-ordinating information, liaising with various departments across the Trust, maintaining data, including waiting lists, systems, appointments photocopying/scanning, collating of documents, producing and circulating agendas, accurate minute taking and electronic filing, as well as general administration support services. To deal with requests and enquiries and forward them to the relevant team member.
To be able to work flexibly and provide cover which may include the requirement to travel to different sites.
To collect and maintain accurate team information with regards to training undertaken, Clinical Supervision and any other database.
To monitor and order stock and non-stock items, as required.
Booking courses, accommodation, and travel requests, as and when required.
To manage, update and maintain diary schedules, ensuring that conflicting and amended appointments are actioned appropriately.
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Please note this post does not meet salary and or skill level required for a Skilled Worker Visa.
The ideal candidate must be confident and have excellent communication skills. It is paramount that the candidate has the ability to multitask in this very busy demanding role.
You must have knowledge of Microsoft packages including Outlook and Word to be able to format letters in a timely manner. Providing a full secretarial, electronic diary management service to medical consultants.
The ideal candidate must be able to work confidently within a multi disciplinary team of nurses, consultants and support workers. With minimal audio typing the role will be mainly letterising GP letters from our Rio system. As a Team Clinical Secretary, you must have an excellent telephone manner when responding to demanding and sometimes distressing calls from our service users.
The Clinical Team Secretary must be able to assist the Admin Lead and Clinical Team in adhering to performance targets by the retrieval of data from the Trusts reporting system.
To cover in the absence of other admin colleagues.
To undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities / grade of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the job description in specific terms.
Typing/Word processing qualification to RSA/OCR III standard or equivalent level of experience.
Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Be proficient in the use of IT systems including Microsoft Office – Excel, Outlook, Word, Database & internal systems including Patient and staff Information systems
Good general education including English Language and Maths to GCSE or equivalent
Accurate minute taking skills
Ability to meet deadlines
Ability to work on own initiative
Excellent organisational skills
Team player
Understanding of data protection and maintaining strict confidentiality
Excellent communication skills
Excellent telephone manner
Experience of working in a customer-facing role
Experience of working in a busy environment
This advert closes on Monday 20 May 2024
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