Medical Secretary | Mersey Care NHS Foundation Trust
| Posting date: | 03 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 per annum |
| Hours: | Part time |
| Closing date: | 03 May 2024 |
| Location: | Widnes, WA8 3LZ |
| Company: | Mersey Care NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6150807/350-SC6150807 |
Summary
An exciting opportunity has arisen for a highly motivated and creative individual to join the Halton and Warrington Community Learning Disabilities Teams. You will support the Consultant Psychiatrist who covers across both teams.
You will be the first point of contact for all general internal and external telephone enquiries to the Consultant Psychiatrist/Service Lead resolving queries as appropriate or forwarding to relevant members of the teams. Ensuring enquires are followed up.
You will undertake dictation and audiotyping for the Consultant Psychiatrist
In return you will join supportive and enthusiastic teams and receive regular supervision.
As part of our client care pathways several regular client centred meetings, consultation clinics and care & support reviews are arranged and administered on behalf of the client. The post holder will have primary secretarial responsibility to Community Learning Disability Service (CLDS) Consultant Psychiatrist or service lead. The post holder will also provide a confidential, flexible, comprehensive business administration service within a team or service structure.
The post holder must be able to exercise judgement and knowledge in prioritising their daily duties and tasks, by understanding the needs and priorities of the Consultant Psychiatrist or service leads and balancing against service level agreements/core standards and the resource available. This will require the post holder to be able to negotiate, influence, delegate and make creative decisions to ensure the use of resources are maximised within the service or team.
Knowledge of general/medical or legal terminology is a requirement; working knowledge of the Mental Health Act and experience of using Electronic Patient Records system, is essential to carry this role out
effectively. The post holder will be regularly exposed to information of a sexually explicit or highly disturbing nature and expected to act appropriately at all times, ensuring confidentiality and discretion.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Schedule and prioritise all incoming work on a daily/weekly basis, including responding quickly and appropriately to urgent/important issues/queries referring to the consultant/head of service or team leader where appropriate.
Delegating appropriate tasks within the team or service
Responsible for the effective management of electronic diaries, using own judgement to make necessary adjustments to ensure consultant psychiatrist/service leads can carry out their duties. Also, ensuring synchronisation and visibility of all diaries within clinical service admin, to enable resource planning and scheduling across the team.
Effectively deal with routine and non-routine correspondence in respect of the consultant psychiatrist/service leads on a daily basis i.e., exercise judgement and respond to letters and general correspondence, which will include delegating correspondence/ task to other team members.
To be the first point of contact for all general internal and external telephone enquiries to the consultant psychiatrist/service leads (e.g., GPs, wards, medical records, other hospitals) resolving queries as appropriate or forwarding/delegating to relevant members of the teams. Ensure enquiries are followed up.
Scheduling and arranging meetings/reviews/tribunals with external agencies and or organisation and organising or delegating any related admin tasks. Ensuring deadlines and timeframes are met.
Supporting consultant psychiatrist or service leads in the preparation and completion, of client/reports or reports for external agencies, ensuring deadlines are met. This will include gathering of client information/data, and ensuring reports are formatted as requested.
Please refer to attached Job Description for full list of duties and responsibilities.
This advert closes on Sunday 14 Apr 2024