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Incident Command Desk Supervisor | East of England Ambulance Service Trust

Posting date:	22 March 2024
Salary:	Not specified
Additional salary information:	£28,407 - £34,581 PA
Hours:	Full time
Closing date:	03 May 2024
Location:	Chelmsford, CM1 7WS
Company:	East of England Ambulance Service NHS Trust
Job type:	Permanent
Job reference:	6121238/247-AOC-ICDS-0424

Summary

Responsible for the effective and efficient mobilisaiton and direction of significant or unusual incidents in conjunction with the EOC Duty Manager and Duty Tactical Commander. Responsible for HART deployment across the regional in line with current deployment protocol’s. Be a point of expertise within the duty team for major / significant incident management and provide line communication link between EOC and specialist ops teams

This is a busy role, but one that offers an excellent sense of achievement. This opportunity places you at the very forefront of incident management within a control room setting.

The Tactical Operations (TOC) centre consists of a small but dedicated and highly effective team.

You will be given the opportunity to learn from ICD and Duty Tactical commanders and encouraged to rise to all challenges and opportunities.

As an ICD supervisor you will undergo Operational Commander training.
1. Duties & Responsibilities


• Responsible for the monitoring and processing of emergency 999 calls from the general public. Analysing a patient’s condition and situation to obtain an appropriate AMPDS category and relevant specialist ambulance response determinant code.


• Responsibilities in line with those of the main duties and responsibilities of a Dispatch Team Leader


• To provide a liaison role between the Command Structure in the event of a major Incident


• Provide team expertise in Major Incident preparedness. Ensure that the whole team are current with procedures relating to extraordinary events


This advert closes on Thursday 4 Apr 2024