Security Supervisor
| Posting date: | 03 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 May 2024 |
| Location: | M1 1WT |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 51208 |
Summary
Retail Security Supervisor
Location; M&S store - Manchester
Pay rate £13.97 p/h
Guaranteed 40 hours
Job Description:To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.
Main Duties:
• To be responsible for the day-to-day operation of SPO team.
• Drive consistency in standards
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• To assist all new allocated SPO's with day 1 and 2 of induction to include running through induction slides, shadowing an established SPO or the Supervisor and to ensure all resident security teams are fully up-to-date with all training and aware of site policies and procedures including introduction of SOC, access control systems, deliveries and removals..
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.
What we are looking for:
• Previous Security Experience
• SIA License
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self-motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.
Location; M&S store - Manchester
Pay rate £13.97 p/h
Guaranteed 40 hours
Job Description:To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.
Main Duties:
• To be responsible for the day-to-day operation of SPO team.
• Drive consistency in standards
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• To assist all new allocated SPO's with day 1 and 2 of induction to include running through induction slides, shadowing an established SPO or the Supervisor and to ensure all resident security teams are fully up-to-date with all training and aware of site policies and procedures including introduction of SOC, access control systems, deliveries and removals..
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.
What we are looking for:
• Previous Security Experience
• SIA License
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self-motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.