Band 4 Workforce Services Officer | Barking Havering and Redbridge Univ Hospitals NHS Trust
| Posting date: | 03 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,460 - £31,909 per annum inclusive |
| Hours: | Full time |
| Closing date: | 03 May 2024 |
| Location: | Romford, RM1 2BA |
| Company: | Barking Havering and Redbridge University Hospitals NHS Trust |
| Job type: | Permanent |
| Job reference: | 6198991/162-5789-SH-A |
Summary
An opportunity has arisen for 1 new post to be added to the existing Workforce Services team, part of the People and Organisational Development department.
Workforce Services offer a customer facing, first line advisory service for line managers and staff on a wide range of subjects, including terms and conditions of service, pay issues, and general enquiries. The role also covers regulatory issues such as visa expiries and liaising with our large overseas workforce to ensure the Trust is compliant. Workforce Services officers play an important part in ensuring staff pay is correct and managed in line with the payroll service providers schedule and needs to be an expert in managing complex changes and calculations as required. The role requires a great deal of attention to detail and accuracy in every aspect and successful candidates will need to offer a compassionate and caring attitude towards service users, often in difficult circumstances. This is a multi tasking role that requires a great deal of flexibility and the ability to manage multiple priorities at once.
The Workforce Services Officer provides a high quality, efficient and responsive transactional and first line advisory service to Trust managers and staff.
Providing advice and support on a range of transactional and operational issues across all areas of the Trust for non-medical workforce issues.
The Workforce Services Officer is responsible for updating the Electronic Staff Record (ESR) for any approved changes to staff record and ensuring the correct authorization processes have been followed and is within the framework of the national terms and conditions for Agenda for Change.
The Workforce Services Officer is required to analyse complex payroll queries and liaise with the Trusts payroll provider to resolve such issues and ensure Trust staff salary payments are correct.
We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.
We’re pleased to be leading the way inreducing the time our patientswait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to beaccredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also part of theNorth East London Cancer Alliance.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a 6 month probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the application form or if you require any adjustments (for applicants with a disability) can be made to Stefan Heins, Recruitment Advisor, on 01708435000 ext 5933. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
This advert closes on Sunday 14 Apr 2024
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