SortRefer Regional Support Executive
| Posting date: | 02 April 2024 |
|---|---|
| Salary: | £23,000 to £25,000 per month |
| Additional salary information: | Commission scheme |
| Hours: | Full time |
| Closing date: | 02 May 2024 |
| Location: | NE33 1TL |
| Company: | Sort Limited |
| Job type: | Permanent |
| Job reference: | RSE April24 |
Summary
Job Profile
SortRefer is an online conveyancing portal. We embrace the latest technologies to speed up client communication and case management to deliver the best possible service.
The role is to work within a small team acting as primary contact for brokers, introducers, and suppliers; as well as proactively making outbound calls to grow business levels within your region.
PRINCIPAL ACCOUNTABILITIES:
Answer incoming telephone calls from brokers, introducers, and suppliers, handling all queries raised and ensuring calls are answered in a timely manner.
Support the Regional Business Development Manager with follow-up calls, case queries and updates and appointments.
Regularly contact introducers in your region to assess service levels, assist with cases, and grow business levels. Discussing pending instructions and product features & benefits.
Proactively make outbound calls to potential new Customers.
Be able to confidently demonstrate the SortRefer portal to users and ensure product and industry knowledge is kept up to date, highlighting why a client should use SortRefer.
Build relationships with key contacts throughout the client and supplier base including case handlers.
Be able to demonstrate knowledge, passion and enthusiasm when dealing with external parties.
Ensure pro-active communication to all areas within the Group.
Ensure optimum levels of productivity and deadlines are always met.
Package
· 20 days annual leave with long service accrual + birthday holiday + bank holidays
· Company pension
· Life insurance scheme
· BUPA Cashplan scheme (after successful probation period)
·Commission package (after successful probation period)
Job Type: Full-time
Monday to Friday
SortRefer is an online conveyancing portal. We embrace the latest technologies to speed up client communication and case management to deliver the best possible service.
The role is to work within a small team acting as primary contact for brokers, introducers, and suppliers; as well as proactively making outbound calls to grow business levels within your region.
PRINCIPAL ACCOUNTABILITIES:
Answer incoming telephone calls from brokers, introducers, and suppliers, handling all queries raised and ensuring calls are answered in a timely manner.
Support the Regional Business Development Manager with follow-up calls, case queries and updates and appointments.
Regularly contact introducers in your region to assess service levels, assist with cases, and grow business levels. Discussing pending instructions and product features & benefits.
Proactively make outbound calls to potential new Customers.
Be able to confidently demonstrate the SortRefer portal to users and ensure product and industry knowledge is kept up to date, highlighting why a client should use SortRefer.
Build relationships with key contacts throughout the client and supplier base including case handlers.
Be able to demonstrate knowledge, passion and enthusiasm when dealing with external parties.
Ensure pro-active communication to all areas within the Group.
Ensure optimum levels of productivity and deadlines are always met.
Package
· 20 days annual leave with long service accrual + birthday holiday + bank holidays
· Company pension
· Life insurance scheme
· BUPA Cashplan scheme (after successful probation period)
·Commission package (after successful probation period)
Job Type: Full-time
Monday to Friday