Manager
| Posting date: | 02 April 2024 |
|---|---|
| Salary: | £11.50 to £15.00 per hour |
| Hours: | Full time |
| Closing date: | 02 May 2024 |
| Location: | Manor Park, East London |
| Company: | R S K TYRES LIMITED |
| Job type: | Permanent |
| Job reference: |
Summary
Duties & Responsibilities:
• plan, organise, direct and co-ordinate the day-to-day running of a tyre shop/garage
• determines staffing, material and other short- and long-term requirements;
• ensures that necessary spare parts, materials and equipment are available or obtainable at short notice;
• arranges staff to perform necessary tyre fitting work on vehicles or motorcycles;
• checks completed work for compliance with safety and other statutory regulations;
• provides information about garage merchandise for staff and customers;
• provides information to customers on products and prices;
• liaises with other staff to provide information about merchandise, special promotions etc. to customers;
• ensures customer complaints and queries regarding sales and service are appropriately handled;
• oversees the maintenance of financial and other records and controls security arrangements for the premises;
• Enforcing company rules and regulations;
• Communicating and liaising with internal departments;
• Meeting regularly with the area managers to discus day to day running of the business
• Planning daily workload and ensuring customer satisfaction.
QUALIFICATION: NVQ Level 3 or equivalent or above
SKILLS:
(a) Be motivated, dedicated, and committed.
(b) Have strong communication and interpersonal skills.
(c) Have excellent customer service skills.
(d) Have good time management skills and be able to multitask.
e) Have leadership skills
EXPERIENCE
Prospective employee should have at least one year practical experience in the relevant field.
• plan, organise, direct and co-ordinate the day-to-day running of a tyre shop/garage
• determines staffing, material and other short- and long-term requirements;
• ensures that necessary spare parts, materials and equipment are available or obtainable at short notice;
• arranges staff to perform necessary tyre fitting work on vehicles or motorcycles;
• checks completed work for compliance with safety and other statutory regulations;
• provides information about garage merchandise for staff and customers;
• provides information to customers on products and prices;
• liaises with other staff to provide information about merchandise, special promotions etc. to customers;
• ensures customer complaints and queries regarding sales and service are appropriately handled;
• oversees the maintenance of financial and other records and controls security arrangements for the premises;
• Enforcing company rules and regulations;
• Communicating and liaising with internal departments;
• Meeting regularly with the area managers to discus day to day running of the business
• Planning daily workload and ensuring customer satisfaction.
QUALIFICATION: NVQ Level 3 or equivalent or above
SKILLS:
(a) Be motivated, dedicated, and committed.
(b) Have strong communication and interpersonal skills.
(c) Have excellent customer service skills.
(d) Have good time management skills and be able to multitask.
e) Have leadership skills
EXPERIENCE
Prospective employee should have at least one year practical experience in the relevant field.