Class 2 Driver
| Posting date: | 02 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £31,576 |
| Hours: | Full time |
| Closing date: | 02 May 2024 |
| Location: | Gateshead, NE10 8YG |
| Company: | Customade Group Services Limited |
| Job type: | Permanent |
| Job reference: | 790 |
Summary
Role overview
VIRTUOSO DOORS is an industry-leading business, providing one of the largest high-end composite door ranges available. With a
capability and capacity that continue to grow, Virtuoso Doors’ success is born from both the excellence of its products and the
outstanding calibre of its people. Part of a group that includes Customade Group Ltd, Polyframe Ltd, and Stevenswood we are
expanding and operate from our state-of-the-art manufacturing facility based in Gateshead.
Summary:
To undertake the safe, secure and efficient movement of products as required by the Customer, performing deliveries and
collections to and from customer sites etc and other locations as required, while representing the Company in a professional and
courteous manner at all times to customers, the general public and other road users. Driving in considerate matter as detailed in
the Companies Driving Standards at Work policy.
Responsibilities:
Loading and Unloading
* Ensure that all products are loaded and unloaded in a safe and suitable manner using approved methods and mechanical handling
aids as appropriate to the size, weight and type of equipment
* Ensure that the total payload does not exceed vehicle weight limits and is evenly distributed on the vehicle
* Use suitable approved methods to secure the load in/on the vehicle during transit and, where appropriate, ensure it is
protected from weather, impact or other damage
* Check paperwork to ensure that all delivery /collection loads are correct as to description prior to setting off. Ensure that
all equipment on the vehicle is accounted for
* Visually inspect products being unloaded loaded for delivery or collection to observe that it is complete and in good
condition. Rectify/report any issues to the despatch department as appropriate
Deliveries and Collections
* Deliver products to customer sites, ensuring that only authorised personnel receive and sign for the goods, and complying as
far as possible with customer directions
* Ensure that all site rules are observed whenever operating on customers’ premises
* Comply with all company & site health & safety rules including the correct use of Personal Protection Equipment (PPE) where
appropriate
* Any collections must have the correct paperwork, ensuring that all products, accessories designated for collection are
identified and collected, and ensuring that any excess, shortage or damage is correctly recorded and acknowledge by a person
authorised to act on behalf of the customer
* Working the Transport Supervisor/Planner, agree an itinerary prior to leaving the base depot or point of collection, delivery
or transfer. Keep in contact with the Despatch Department to notify your progress or any delays or difficulties and agree an
alternative schedule if circumstances dictate
* Ensure all returns/collections are labelled with a Returns Label and unloaded from vehicle before the end of your shift
Customer Service Standards, Promotion of the Company
* Strive always to conform to agreed delivery times and instructions, while paying due regard to the legal requirements of the
Road Traffic Act and the Drivers Hours Regulations. Ensure that customers are notified in advance of any anticipated problems
or delays
* Make every effort to advise and assist customers in a helpful and courteous manner and to promote a favourable view of the
company
* Demonstrate flexibility by being prepared to work outside of normal working hours to meet customer requirements
* Respond sympathetically but neutrally to any customer complaints and ensure that these are relayed to the Depot Manager
* Always maintain a smart standard of personal presentation and wear clean and presentable branded company workwear
* Build trust and relationship with customers
* Distribute company promotional literature and catalogues and keep customers informed of the range of products or services
offered, highlighting any new products which may be of interest
* Gather sales intelligence on new customer requirements and sites and report this to the Transport Supervisor/Planner
General
* The driver may be required from time to time to undertake alternative duties not anticipated in this document or to temporarily
assist at other depots, and/or:
* To being work as and when required
* To work overtime as required
* To spend nights a week away from base as and when required
* To attend any personal, depot, regional or Company meetings as requested
* To attend any internal or external training courses as requested
Skills & Experience:
* Holds a Full driving licence valid in the UK for the class of vehicle to be driven
* Previous experience of multi drop delivery driving, and of driving the relevant vehicle class
* Has a good knowledge of the geography of Great Britain
* Good standard of personal presentation, spoken English and handwriting
* Good knowledge of legislation affecting commercial vehicle operating procedures
* Able to carry out manual handling tasks
* Positive, pro-active person with a friendly approach
* A great work ethic with a positive, can-do attitude
What we offer:
Salary: £12.01ph + Quarterly Bonus £400 = £31,576pa (Will include a £5 per day meal allowance)
Contract: Permanent
Hours: Monday to Friday 48 hours guaranteed paid (flexibility required as can't guarantee to finish on those times daily, 4am
starts until run has finished, Night stop over every 2/3 weeks)
Location: Gateshead (You will be covering anywhere in the UK)
Benefits offered:
* Opportunities for Enhanced overtime rates
* 22 days Annual leave plus Bank Holidays
* Holiday Purchase Scheme
* Company Progression
* Free onsite parking
* Death in service
* Uniform provided
* Discounts on our own products
* Training and Succession Planning
Manufacture a better future, visit customade.co.uk/careers
A kind note to recruitment agencies – please do not send us CV’s to HR, Recruitment or managers.
VIRTUOSO DOORS is an industry-leading business, providing one of the largest high-end composite door ranges available. With a
capability and capacity that continue to grow, Virtuoso Doors’ success is born from both the excellence of its products and the
outstanding calibre of its people. Part of a group that includes Customade Group Ltd, Polyframe Ltd, and Stevenswood we are
expanding and operate from our state-of-the-art manufacturing facility based in Gateshead.
Summary:
To undertake the safe, secure and efficient movement of products as required by the Customer, performing deliveries and
collections to and from customer sites etc and other locations as required, while representing the Company in a professional and
courteous manner at all times to customers, the general public and other road users. Driving in considerate matter as detailed in
the Companies Driving Standards at Work policy.
Responsibilities:
Loading and Unloading
* Ensure that all products are loaded and unloaded in a safe and suitable manner using approved methods and mechanical handling
aids as appropriate to the size, weight and type of equipment
* Ensure that the total payload does not exceed vehicle weight limits and is evenly distributed on the vehicle
* Use suitable approved methods to secure the load in/on the vehicle during transit and, where appropriate, ensure it is
protected from weather, impact or other damage
* Check paperwork to ensure that all delivery /collection loads are correct as to description prior to setting off. Ensure that
all equipment on the vehicle is accounted for
* Visually inspect products being unloaded loaded for delivery or collection to observe that it is complete and in good
condition. Rectify/report any issues to the despatch department as appropriate
Deliveries and Collections
* Deliver products to customer sites, ensuring that only authorised personnel receive and sign for the goods, and complying as
far as possible with customer directions
* Ensure that all site rules are observed whenever operating on customers’ premises
* Comply with all company & site health & safety rules including the correct use of Personal Protection Equipment (PPE) where
appropriate
* Any collections must have the correct paperwork, ensuring that all products, accessories designated for collection are
identified and collected, and ensuring that any excess, shortage or damage is correctly recorded and acknowledge by a person
authorised to act on behalf of the customer
* Working the Transport Supervisor/Planner, agree an itinerary prior to leaving the base depot or point of collection, delivery
or transfer. Keep in contact with the Despatch Department to notify your progress or any delays or difficulties and agree an
alternative schedule if circumstances dictate
* Ensure all returns/collections are labelled with a Returns Label and unloaded from vehicle before the end of your shift
Customer Service Standards, Promotion of the Company
* Strive always to conform to agreed delivery times and instructions, while paying due regard to the legal requirements of the
Road Traffic Act and the Drivers Hours Regulations. Ensure that customers are notified in advance of any anticipated problems
or delays
* Make every effort to advise and assist customers in a helpful and courteous manner and to promote a favourable view of the
company
* Demonstrate flexibility by being prepared to work outside of normal working hours to meet customer requirements
* Respond sympathetically but neutrally to any customer complaints and ensure that these are relayed to the Depot Manager
* Always maintain a smart standard of personal presentation and wear clean and presentable branded company workwear
* Build trust and relationship with customers
* Distribute company promotional literature and catalogues and keep customers informed of the range of products or services
offered, highlighting any new products which may be of interest
* Gather sales intelligence on new customer requirements and sites and report this to the Transport Supervisor/Planner
General
* The driver may be required from time to time to undertake alternative duties not anticipated in this document or to temporarily
assist at other depots, and/or:
* To being work as and when required
* To work overtime as required
* To spend nights a week away from base as and when required
* To attend any personal, depot, regional or Company meetings as requested
* To attend any internal or external training courses as requested
Skills & Experience:
* Holds a Full driving licence valid in the UK for the class of vehicle to be driven
* Previous experience of multi drop delivery driving, and of driving the relevant vehicle class
* Has a good knowledge of the geography of Great Britain
* Good standard of personal presentation, spoken English and handwriting
* Good knowledge of legislation affecting commercial vehicle operating procedures
* Able to carry out manual handling tasks
* Positive, pro-active person with a friendly approach
* A great work ethic with a positive, can-do attitude
What we offer:
Salary: £12.01ph + Quarterly Bonus £400 = £31,576pa (Will include a £5 per day meal allowance)
Contract: Permanent
Hours: Monday to Friday 48 hours guaranteed paid (flexibility required as can't guarantee to finish on those times daily, 4am
starts until run has finished, Night stop over every 2/3 weeks)
Location: Gateshead (You will be covering anywhere in the UK)
Benefits offered:
* Opportunities for Enhanced overtime rates
* 22 days Annual leave plus Bank Holidays
* Holiday Purchase Scheme
* Company Progression
* Free onsite parking
* Death in service
* Uniform provided
* Discounts on our own products
* Training and Succession Planning
Manufacture a better future, visit customade.co.uk/careers
A kind note to recruitment agencies – please do not send us CV’s to HR, Recruitment or managers.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.