Software Support Technician
| Posting date: | 02 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 02 May 2024 |
| Location: | East Wight |
| Company: | WP Recruitment & HR Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Industry: IT
Location: East Wight
Hours: 9am - 5pm
Days: Monday - Friday
Duration: Permanent
Duties:
Entry level role, providing first line technical support, for a suite of products to a global network of partners via phone, email, online forum and face to face.
Hosting training sessions both virtually and in-person.
Processing orders for hardware, software and other items.
Assisting the development team in software testing and quality control.
Assisting other departments where required e.g. graphic or web design.
Experience:
Must have proven customer service experience and an interest in technology.
Must have a strong level of computer literacy with an understanding of PCs and PC Software.
Experience of managing EPOS systems is an advantage.
Experience of system administration or UI testing is beneficial.
Own transport recommended due to location (cycle to work scheme and e-bikes available).
Salary: £20,000 - £30,000 per annum, dependent upon experience.
By submitting your CV to WP Recruitment & HR Ltd, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information: https://www.wprecruitment.co.uk/candidate-info/gdpr/
If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies.
If you are already registered with our agency, please contact our office directly on 01983 822615 for further details.
Location: East Wight
Hours: 9am - 5pm
Days: Monday - Friday
Duration: Permanent
Duties:
Entry level role, providing first line technical support, for a suite of products to a global network of partners via phone, email, online forum and face to face.
Hosting training sessions both virtually and in-person.
Processing orders for hardware, software and other items.
Assisting the development team in software testing and quality control.
Assisting other departments where required e.g. graphic or web design.
Experience:
Must have proven customer service experience and an interest in technology.
Must have a strong level of computer literacy with an understanding of PCs and PC Software.
Experience of managing EPOS systems is an advantage.
Experience of system administration or UI testing is beneficial.
Own transport recommended due to location (cycle to work scheme and e-bikes available).
Salary: £20,000 - £30,000 per annum, dependent upon experience.
By submitting your CV to WP Recruitment & HR Ltd, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information: https://www.wprecruitment.co.uk/candidate-info/gdpr/
If we think we can assist you, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies.
If you are already registered with our agency, please contact our office directly on 01983 822615 for further details.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.