Induction and Training Facilitator
| Posting date: | 28 March 2024 |
|---|---|
| Salary: | £16.88 per hour |
| Hours: | Full time |
| Closing date: | 27 April 2024 |
| Location: | TA5 1TP |
| Company: | Staffline |
| Job type: | Permanent |
| Job reference: | 5008432-36959 |
Summary
Induction and Training Facilitators will be responsible for the delivery of the HPC Project Introduction and HPC Temporary Worker Induction.
The role will be customer facing and also responsible for administrative activities relating to the day to day running of the Hinkley Point C Induction Centre. The development of a centralised Site Induction Centre is new to EDF Energy and will require careful and detailed management. The intention is to mirror good practice (this model was used to good effect by Olympics 2012), by bringing together a multitude of different processes and coordinating them efficiently to ensure a swift transition to the Hinkley Point C site.
The Induction and Training Facilitators will join the existing Induction Team at our modern Induction Centre located in Bridgwater, Somerset. Often working on their own initiative and liaising with internal and external stakeholders, a proactive and fastidious approach to work is essential. Customer focus is key to the successful operation of the team, so the role holder will need to display excellent customer service skills. Proficiency in IT and administration is essential.
Your Time at Work
Responsibilities
* To deliver the HPC Project Introduction and Temporary Worker Introduction to new starters and individuals coming back onto the project
* To ensure that the sessions meet the required learning objectives and aims as set out by Project Training, to be delivered to a high standard in accordance with the agreed Project Training documentation
* To complete administrative tasks relating to the organising and running of the HPC Project Introduction and Temporary Worker Introduction
* Assisting with the management of shared mailboxes, providing answers to questions from Induction attendees and Onboarding Teams
* To be one the first points of contact for individuals attending the Project Introduction and Temporary Worker Induction. This will be in person, over the phone and responding to emails
* Assist and support the Inductees throughout the training sessions
* Ensure any concerns relating to the learning or behavior's of induction attendees are escalated appropriately
* Conduct Drug & Alcohol Testing - full in-house training provided
* Communicate the process and expectations for the running of the day
* Efficiently and effectively update and maintain data in the Workforce Information Management System (internal onboarding system)
* Effective communication with all key stakeholders (e.g. Occupational Health, Access Control, Contractors, Onboarding Teams etc)
* Maintain customer focus and seek to resolve any challenges that arise with Inductees harmoniously
* Maintain strict confidentiality at all times
* Other tasks as allocated by Management
Our Perfect Worker
* Excellent customer service skills
* Confidence in delivering presentations/training to groups of people
* IT skills are essential, must have prior experience in MS office applications and preferably SAP or similar products
* Strong administration background
* Good organisational skills - Flexible, organised, methodical
* Ability to work under pressure and manage a busy schedule
* Excellent time management
* Ability to work independently and be proactive
* Flexible approach with the ability to multi-task and work on own initiative
* Discretion - Confidentiality when dealing with personal information
Key Information and Benefits
*£16.88ph (£35,206.89 per annum) 40 hours per week, working normal office hours but will require flexibility and potential Saturday working.
*Permanent contract 224 hours (28 days per annum inclusive of Bank Holiday entitlement)
*National Pension Scheme
*Dell, Vodafone and O2 discounts
*Perks at Work (national discount scheme) Aviva car, home and travel insurance discount
*Health Saturday Fund (health cash plan for you and your family)
About Staffline
Providing a recruitment solution for security roles.
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