Patient Coordinator
| Posting date: | 28 March 2024 |
|---|---|
| Salary: | £21,563 per year |
| Hours: | Full time |
| Closing date: | 27 April 2024 |
| Location: | Leeds, West Yorkshire |
| Company: | Acacium Group |
| Job type: | Permanent |
| Job reference: |
Summary
Patient Coordinator
Xyla Health and Wellbeing (part of Acacium Group)
Permanent, Full Time
Monday-Friday with 1x Saturday shift and 2x 11am-7pm shifts a month
Leeds
£21,563 per annum plus a monthly bonus
Unlock your potential…
Are you an customer-service driven individual looking for a fulfilling role? We're looking for organised and personable professionals to join our team as a Patient Coordinator.
As a Patient Coordinator you will provide inbound and outbound telephone and administration support to our service users who have been referred onto our NHS Diabetes Prevention Programme, being supportive and assisting them on their journey with us, ensuring records are kept up to date whilst providing excellent customer service.
Part of Acacium Group, Xyla Health & Wellbeing is a dynamic, and accomplished organisation dedicated to making the UK’s local and workplace communities healthier. Working with local authorities, ICB's, NHS England and employers, we design, implement and evaluate innovative health and wellbeing services that will result in long-term health benefits through sustained behaviour change.
Every day you will…
Handle service users queries via the phone as well as managing their bookings.
Contact our service users promoting the programme and offering support.
Build and maintain relationships with all customers and offer a first-class service within every interaction.
Log and handle sensitive data, maintaining accurate service user records.
What’s in it for you?
Dedication to developing you and your career through our dedicated Employee Development Programme
Opportunities to enhance your experience and skillset by moving across a global organisation
Unlimited learning & development opportunities at your fingertips- including fully funded qualifications!
Gym Flex- discounted gym memberships, UK-wide!
Regular events and incentives
Reward portal offering discounts on bars, restaurants, shops and cinemas!
Free Flu Vaccinations, Health Assessments, Dental Insurance, Life Assurance, Critical Illness Cover and Private Medical Insurance
Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do – Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people’s lives!
To thrive in this role, you must ideally have…
Excellent verbal and written communication skills
Experience using CRM systems.
Strong IT skills including Excel and Microsoft Office
Used to working in a fast paced environment with a high attention to detail
Our Inclusion Commitment
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
Xyla Health and Wellbeing (part of Acacium Group)
Permanent, Full Time
Monday-Friday with 1x Saturday shift and 2x 11am-7pm shifts a month
Leeds
£21,563 per annum plus a monthly bonus
Unlock your potential…
Are you an customer-service driven individual looking for a fulfilling role? We're looking for organised and personable professionals to join our team as a Patient Coordinator.
As a Patient Coordinator you will provide inbound and outbound telephone and administration support to our service users who have been referred onto our NHS Diabetes Prevention Programme, being supportive and assisting them on their journey with us, ensuring records are kept up to date whilst providing excellent customer service.
Part of Acacium Group, Xyla Health & Wellbeing is a dynamic, and accomplished organisation dedicated to making the UK’s local and workplace communities healthier. Working with local authorities, ICB's, NHS England and employers, we design, implement and evaluate innovative health and wellbeing services that will result in long-term health benefits through sustained behaviour change.
Every day you will…
Handle service users queries via the phone as well as managing their bookings.
Contact our service users promoting the programme and offering support.
Build and maintain relationships with all customers and offer a first-class service within every interaction.
Log and handle sensitive data, maintaining accurate service user records.
What’s in it for you?
Dedication to developing you and your career through our dedicated Employee Development Programme
Opportunities to enhance your experience and skillset by moving across a global organisation
Unlimited learning & development opportunities at your fingertips- including fully funded qualifications!
Gym Flex- discounted gym memberships, UK-wide!
Regular events and incentives
Reward portal offering discounts on bars, restaurants, shops and cinemas!
Free Flu Vaccinations, Health Assessments, Dental Insurance, Life Assurance, Critical Illness Cover and Private Medical Insurance
Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do – Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people’s lives!
To thrive in this role, you must ideally have…
Excellent verbal and written communication skills
Experience using CRM systems.
Strong IT skills including Excel and Microsoft Office
Used to working in a fast paced environment with a high attention to detail
Our Inclusion Commitment
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.