Front of House
| Posting date: | 28 March 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | 11.44 |
| Hours: | Part time |
| Closing date: | 27 April 2024 |
| Location: | Exmouth |
| Company: | LED Leisure |
| Job type: | Permanent |
| Job reference: | 583 |
Summary
Job Advert
About LED Group
LED Group is a leading provider of leisure facilities and services, dedicated to enhancing community well-being across our
centres. As part of LED Community Leisure, we take pride in delivering exceptional customer experiences and promoting health and
fitness for all. With a diverse range of activities and programs, LED Group offers exciting opportunities to be part of a team
committed to making a positive impact in our communities.
Why Work for Exmouth Leisure Centre?
Exmouth Leisure Centre is a vibrant hub of activity, offering state-of-the-art facilities and a welcoming atmosphere for members
and visitors alike. As part of LED Group, Exmouth Leisure Centre provides a dynamic environment where you can thrive
professionally while contributing to the well-being of our community. Plus, with the opportunity for a Customer Hub role at
Exmouth Tennis and Fitness Centre on Saturdays, there's even more potential for growth and development within the organisation.
What Can You Bring to the Role?
Are you a customer-focused individual with a positive and outgoing personality? Do you have practical experience in delivering
excellent customer service? LED Group is seeking individuals who possess strong communication skills and a passion for helping
others. As a Front of House team member, you'll play a crucial role in ensuring that every member and visitor feels welcomed and
valued during their visit. With your proactive attitude and attention to detail, you'll contribute to creating memorable
experiences for our patrons.
How to Excel?
To excel in this role, embrace the opportunity to engage with members and visitors face to face, over the phone, and online.
Familiarise yourself with the centre’s activities, facilities, and membership options to effectively assist customers and address
inquiries. Adhere to LED's Customer Service Guidelines and maintain professionalism in all interactions. Take advantage of
training opportunities and attend meetings and reviews as required to enhance your skills and knowledge. With a commitment to
delivering exceptional customer service and a willingness to go above and beyond, you'll thrive in our dynamic team environment.
Team Benefits:
* Enhanced Sickness Pay Scheme (after probationary period) 5 weeks full pay- 5 weeks half pay increasing with service
* Up to 33 Days Annual Leave PLUS Bank Holidays
* Free Gym, Swim & Group Exercise Membership (worth £397)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages.
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Employee Assistance Programme & Counselling
* Business Development Training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Shout Out Award Scheme
We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what
matters most to us. Join our team and be part of something extraordinary! Apply today!
Please note this role will close midnight 14th April. With shortlisting due to take place 17.04.24. Interviews will be week
commencing Monday 22nd April.
About LED Group
LED Group is a leading provider of leisure facilities and services, dedicated to enhancing community well-being across our
centres. As part of LED Community Leisure, we take pride in delivering exceptional customer experiences and promoting health and
fitness for all. With a diverse range of activities and programs, LED Group offers exciting opportunities to be part of a team
committed to making a positive impact in our communities.
Why Work for Exmouth Leisure Centre?
Exmouth Leisure Centre is a vibrant hub of activity, offering state-of-the-art facilities and a welcoming atmosphere for members
and visitors alike. As part of LED Group, Exmouth Leisure Centre provides a dynamic environment where you can thrive
professionally while contributing to the well-being of our community. Plus, with the opportunity for a Customer Hub role at
Exmouth Tennis and Fitness Centre on Saturdays, there's even more potential for growth and development within the organisation.
What Can You Bring to the Role?
Are you a customer-focused individual with a positive and outgoing personality? Do you have practical experience in delivering
excellent customer service? LED Group is seeking individuals who possess strong communication skills and a passion for helping
others. As a Front of House team member, you'll play a crucial role in ensuring that every member and visitor feels welcomed and
valued during their visit. With your proactive attitude and attention to detail, you'll contribute to creating memorable
experiences for our patrons.
How to Excel?
To excel in this role, embrace the opportunity to engage with members and visitors face to face, over the phone, and online.
Familiarise yourself with the centre’s activities, facilities, and membership options to effectively assist customers and address
inquiries. Adhere to LED's Customer Service Guidelines and maintain professionalism in all interactions. Take advantage of
training opportunities and attend meetings and reviews as required to enhance your skills and knowledge. With a commitment to
delivering exceptional customer service and a willingness to go above and beyond, you'll thrive in our dynamic team environment.
Team Benefits:
* Enhanced Sickness Pay Scheme (after probationary period) 5 weeks full pay- 5 weeks half pay increasing with service
* Up to 33 Days Annual Leave PLUS Bank Holidays
* Free Gym, Swim & Group Exercise Membership (worth £397)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages.
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Employee Assistance Programme & Counselling
* Business Development Training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Shout Out Award Scheme
We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what
matters most to us. Join our team and be part of something extraordinary! Apply today!
Please note this role will close midnight 14th April. With shortlisting due to take place 17.04.24. Interviews will be week
commencing Monday 22nd April.