Administrative Assistant including Secretarial
| Posting date: | 26 March 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 30 May 2024 |
| Location: | Ipswich, IP1 2EU |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2370-24-0014 |
Summary
To provide an efficient service for the GPs, Practice Manager and other Health Professionals as required. This includes administration, document management, typing of letters, reports, patient referrals etc. accurately and to a high standard To be fully trained in the use of the e-referral appointments system, making appointments as well as being able to use and monitor the system on behalf of the Practice. To deal with all GPs incoming work attracting a private fee e.g. insurance report requests, Solicitors requests, medicals etc. including the photocopying/printing off of patient records and the typing up of reports etc. from digital dictation as required. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure To provide a high standard of patient communication, delivered with customer focus to practice population, adopting a professional and cordial manner at all times To retrieve medical records and process Solicitors/insurance companys requests for copies of medical records in accordance with the Protocol Facilitate referrals to the appropriate Departments of the Ipswich Hospital and other organisations as required. Produce and submit invoices when required, adding the entry on the accounts spreadsheet. Check the accounts spreadsheet on a regular basis to ensure payment has been made and chase as necessary Maintain a spreadsheet for urgent and 2 week wait referrals and check on a regular basis to ensure that patient has been seen by the Hospital within the required timescale. Receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To provide cover for members of the Secretarial Team during periods of sickness and annual leave Undertake additional duties that may reasonably be expected by the GPs or Practice Manager Proficient use of SystmOne, DXS and other related software Use and understand medical terminology