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Senior Telecommunications Engineer
| Posting date: | 21 March 2024 |
|---|---|
| Salary: | £35,392.00 to £42,618.00 per year |
| Additional salary information: | £35392.00 - £42618.00 a year |
| Hours: | Full time |
| Closing date: | 18 April 2024 |
| Location: | Brierley Hill, DY5 1LX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9217-388-23-24 |
Summary
Design and application of a comprehensive range of procedures for security, recovery, and restart (including from disaster) and incident/problem control. Responsibility for upgrades, patching, operation, control, maintenance and effective use of the non-critical voice and data applications. Guaranteeing integrity and confidentiality of information delivered to and sent by users in line with the Trusts and NHS policy. Responsibility for security, characteristics of associated fixed and mobile telephony hardware and software and targets for performance for quality of service. Communicating effectively using electronic, verbal and written word, as required with users and IT Staff, particularly in respect of emergencies, quality control and support, restrictions on or withdrawal of services, routine and unscheduled maintenance and the introduction of major amendments to the provision of service such as upgrades of equipment and software. Investigate all appropriate means to improve service levels whilst minimising investment requirements and recommend new or revised policies or procedures to the Telecoms Manager or Head of IT and implement specific improvements within scope of responsibility. May be required to work on own or as part of a team in the deployment and planning of service projects with consideration to budgetary restraints. Implement training documentation and deliver training to staff in the use of IT, Telephony and Mobile equipment. Where operational demands require alternatives to be put in place (eg Gold Control), plan and implement the transition from normal system working to the new revised arrangements. Ability to supervise nominated resource to deliver agreed objectives to ensure projects and tasks are delivered successfully and on time Please refer to the attachedjob description document for full duties and responsibilities