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Research Operations Specialist

Job details
Posting date:	20 March 2024
Salary:	£39,439 to £47,039 per year
Additional salary information:	National: £39,439 - £43,569, London: £42,577 - £47,039 plus industry leading pension and benefits. For details of our pay on appointment policy, please see below under the heading ‘Salary’.
Hours:	Full time
Closing date:	08 April 2024
Location:	Warrington
Company:	Government Recruitment Service
Job type:	Permanent
Job reference:	345108/5

Summary

Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.

Digital, Data and Technology Services (DDTS) is the trusted team for digital across the entire Defra Group.

We have around 1,200 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.

Find out more about DDTS:

Defra digital, data and technology blog

Defra Jobs

Are you interested in solving user research problems at scale?

Defra has 80+ user researchers working across a portfolio of digital programmes and projects. Defra's Research Operations (ReOps) team works to enable user researchers to do their best work.

We are looking for three Research Operations Specialists to join our vibrant team on a permanent basis.

ReOps Specialists enable user researchers to develop a deep knowledge of users, creating efficiencies in the way Defra works.

The successful candidates will support a central ReOps team. The role ensures business, people and performance processes run efficiently.

ReOps Specialists see that the user research profession is effectively supported to deliver high quality and consistent research, while managing and reducing risks to the organisation.

You will work in tandem with user researchers and other specialisms across Defra (recruitment, finance, legal, and Human Resources). You will join with user research leadership to deliver programmes of work that deliver against the wider user research strategy.

You’ll help to solve problems like:

· freeing up researcher time with better ways of working

· ensuring compliance with research professional standards: ethical, legal, quality

· making research insights findable and reusable

· managing research participant data securely

· balancing project timescales with recruiting the right research participants.

Defra’s Research Operations team are hosting a webinar for candidates on Monday 25 March 2024, 12:00 PM - 12:45 PM. They will share more insight into what it’s like to work in Defra’s Product and Experience team.

To learn more about user research at Defra, read our blog post, ‘User Research - what’s it all about?’.

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