Scheduling Specialist (Training)
| Posting date: | 11 March 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 18 March 2024 |
| Location: | cheltenham, Gloucestershire, gl52 1aa |
| Company: | QA Ltd |
| Job type: | Permanent |
| Job reference: | 1000006808_1710158072 |
Summary
The role: Scheduling / Operations / Student Engagement / Business Support
Location: Cheltenham, Gloucester
Contract: Full time, 37.5 hrs per week - Hybrid 3 days in the office
Package: competitive base salary plus benefits
Job purpose:
You will join QA as a Scheduling Specialist; you will manage the allocation of training programmes, working closely with QA trainers resourcing a schedule of events within client timelines and managing marking allocations.
About you:
If you have experience working in a planning environment role where you are managing multiple tasks or resources and are data driven with an analytical approach, enjoy finding solutions, then this could be the role for you. You may have a background in event management for training services or seminars.
A 'day in the life' of a Scheduling Specialist:
- Creating schedules for students.
- Collaborating with our sales teams to fulfil Client specific programmes as well as managing the day to day schedule of public courses.
- Identify gaps in current training capabilities and put forward cases to employ additional trainers.
- In this role you will efficiently manage the trainer and room resources to deliver high levels of utilisation across all areas.
- Collaborating with our sales team to fulfil all training requirements and to ensure efficient use of QA instructors and training centre rooms
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Schedule and resource core and 3rd party events- this may include accommodation, training rooms, kit hire, trainers and other support personnel as required.
- Add courses to internal systems ensuring all relevant data captured accurately.
- Ensuring requirements are manged through our internal workflow system quickly and accurately capturing relevant details at all stages of the process.
- Respond to customer requirements aligned with SLA
- Ensure quality and performance indicators for the team are consistently met.
A little about QA:
At QA, our mission is powering people's potential.
We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future.
We're experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we're proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today.
Our bespoke and customisable training methods, learning programmes and talent acquisition solutions cover all digital requirements including emerging and in-demand tech skills to transform the workforce and fuel the success of businesses.
Sounds great, doesn't it? And in return we will offer you
Down time
Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.
How we'll help with finance matters
In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme.
Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics. Or perhaps you'd like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.
Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this.
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
If this is what you're looking for, here are the next steps:
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - Aidan Willis or email me: - happy to help!
#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring
Proud member of the Disability Confident employer scheme