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Spa and Wellness Therapist

Job details
Posting date: 05 March 2024
Hours: Full time
Closing date: 04 April 2024
Location: EX33 1LQ
Company: Brend Hotels
Job type: Permanent
Job reference: 237260JCP

Summary

Deadline to apply: 29th March 2024

As a full time Spa Therapist at Saunton Sands Hotel, you will be responsible for managing and carrying out professional spa treatments and delivering an excellent customer experience. Our range of treatments include massages, body treatments, spa days and facials. Work for Brend Collection and receive competitive pay, opportunities for progression, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in North Devon .

What will I be doing?

As a Spa Therapist at Saunton Sands Hotel, you will be responsible for delivering a variety of spa services in a safe, professional and comfortable manner. Specifically, you will be responsible for performing the following tasks to the highest standards:

Offer guests a high level of service while embracing the Company’s brand standards
Meet, greet and direct guests on arrival and dealing with customer enquiries promptly
Maintain cleanliness and organisation of the spa area at all times and reporting any additional maintenance issues as soon they arise so they are dealt with quickly
Manage and carry out procedures to the highest standard
Have current knowledge of all treatments
Ensure all treatments comply with current legislation and company standards
Cross-sell complimentary services and recommend appropriate home care products
Ensure prompt payment and thorough consultation cards
Interact and communicate effectively with clients, members, team members, guests, and management team
Ensure all health & safety requirements are met including working in a Covid Secure following the Groups procedures
This position is full time and includes evenings and weekends on a shift basis. We like to make sure our guests have a full experience all year round so the spa facilities are available over Christmas, Easter etc.

What are we looking for?

To successfully fill this role as a Spa Therapist at SauntonSands Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

A neat and tidy appearance (hair and fingernails) and adhere to uniform requirements.
Ability to work on your own or in a team
Positive attitude and willingness to learn
Good communication skills
A minimum of NVQ Level 3 with at least 1 years experience in a busy salon or spa is desirable
Preferred Elemis, OPI, HD Brows and Lava Shell trained (or experience with)
What’s in it for me?

There are plenty of perks when it comes to joining the Brend Collection team which include competitive rates of pay, paid holidays, and commission on spa products sold. You’ll also receive discounts when ​​dining at any Brend Collection establishment as well as reduced accommodation rates. Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

What is it like to work for Brend Collection?

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!