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Private Patient Finance Officer - 1 Post | Oxford University Hospitals NHS Foundation Trust
| Posting date: | 29 February 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 per annum pro rata |
| Hours: | Full time |
| Closing date: | 30 March 2024 |
| Location: | Oxford, OX4 2PG |
| Company: | Oxford University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6089373/321-CORP-6089373-B4 |
Summary
Would you like to join our Private Patient Finance Team in Oxford University Hospitals Private Healthcare?
If you enjoy a challenge, able to multi-task and are a highly motivated and proactive individual, then this post could be for you.
You will be required to maximise income for the Trust and responsible for invoicing, cash collection and reconciliation and reporting processes. Depending on the priorities of the team the balance between these activities will flex.
Invoicing:
- Produce complete and accurate invoices for non-NHS funded patients (mainly private patients). In doing so, ensure that all necessary support is in place to ensure cash recovery is smooth including patient undertaking to pay forms, insurer authorisations, and accurate patient and treatment details.
- Be conversant with insurance company contractual stipulations regarding pre-authorisation of treatment, continuation of cover and price agreements and ensure invoicing is consistent with contracts.
- Investigate and resolve billing errors, including identifying the cause, escalating any issues as appropriate.
- Advise private patients and secretaries of appropriate costs as requested and collect advance deposits payments in accordance with Trust Private Patient Policy and Financial Instructions.
- Assist with the resolution of queries relating to accounts and contribute to credit control procedures.
Cash collection:
- Liaise with patients, insurers and other stakeholders, both verbally and in writing, to investigate queries on unpaid invoices, resolve issues and secure payment using effective communication, negotiation and influencing skills.
- Liaise with debt collection agencies as required.
- Communicate statutory financial regulations and NHS rules in a simplified form to non-finance people.
- Discuss complicated financial matters concerning invoices and payments.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
This advert closes on Thursday 14 Mar 2024
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