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Business Change Manager
| Posting date: | 28 February 2024 |
|---|---|
| Salary: | £471.14 to £471.14 per day |
| Additional salary information: | per day PAYE depending on experience |
| Hours: | Full time |
| Closing date: | 28 March 2024 |
| Location: | WEST BROMPTON, LONDON, SW6 1TR |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | MPX TCLZ 0008 77AF / 1 |
Summary
What's involved with this role:
Interim Business Change Manager
Reference no: MPX TCLZ 0008 77AF / 1
Pay Rate: up to £471.14 per day PAYE depending on experience
Hours per week: 36 Monday – Friday, normal working hours
This opening assignment is for 11 months
City: WEST BROMPTON, LONDON
Hybrid working - Average 1-2 days in office, but must be flexible depending on the needs of the project(s) assigned to and must attend team’s monthly in-office meeting
This role require DV clearance this must be already held and active – we are unable to consider any candidates who do not hold this level of vetting currently – please do not apply if you do not have this clearance
The purpose of this role is to provide support to the Business Change Leads to manage and develop the national Change Network, by providing change management support, training, guidance and assurance in order to deliver change in a way that minimises disruption to operational delivery, build capabilities and realise benefits.
The role will involve full/part-time forward deployment to assist in business change on specific programmes/projects, which may come with a requirement to travel to regional CT(I)Us across England and Wales to engage with and support the Regional Change Teams. The role will also be expected to contribute to development and maintenance of the Business Change ‘Centre of Excellence’ i.e. continuous improvement of framework, methodology, tools and templates, taking into account lessons learned from using these, plus advice and guidance to others
Key Responsibilities:
Support the Business Change Leads in the day-to-day management and implementation of the business change frameworks and toolkits, ensuring change interventions are identified and addressed to help realise benefits across the national CT Network.
Support the Business Change Lead to manage and develop the national Change Network and/or other required and agreed change mechanisms with CT operational colleagues (senior leaders and management team members who are ‘business change owners’) across the country, in order to ensure business change is understood, planned, communicated, implemented and managed effectively.
Ensure rigorous, objective business change documents (e.g. change impact and readiness assessments, stakeholder analysis and mapping, communication and engagement plans, benefit realisation plans) are undertaken, recommending or developing interventions to mitigate any negative implications and ensuring positive impacts are identified and realised.
Develop business change solutions or interventions to help overcome potential barriers, improve performance and ensure the smooth delivery of the programme / projects objectives.
Effectively capture, utilise and share insight and views from a diverse range of change stakeholders to ensure better delivery and embedding.
Consider and include in delivery approaches and mitigation planning, the cumulative impact on business areas implementing the change (culture, structure, services and morale), and escalate these trends / issues to the Business Change Lead.
Work with Regional Change Teams to build their change management capability and to facilitate the use of consistent Business Change tools and techniques to ensure that change is managed effectively at regional level.
Work with HR and Communications colleagues to ensure that the ‘people impacts’ of change are understood and that change messaging is aligned across the Portfolio and the network.
Work with the Benefits Manager to ensure business change interventions are identified and addressed to help realise benefits across the national CT Portfolio.
Work with Business Design to ensure that design is realistically deliverable from a business perspective and that the Change Network are engaged in business assurance of regional design where appropriate.
Actively engage and coach those responsible for delivery of programmes and projects, to embed the use of Portfolio business change tools and encourage an inclusive working culture.
Provide business change input into all governance documents including business cases, CCRs, status reports etc to ensure successful and timely programme/project delivery.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
DV Clearance
Qualifications:
A professional Change Management qualification (Procsi Change Practitioner, APMG Change Management Practitioner)
Knowledge:
Knowledge of and experience working in a law enforcement or national security environment (ideally in a business change/project delivery role but could have been an operational individual who has transitioned over to project delivery or someone who was working in Organisational Development on people change management)
A clear understanding and knowledge of CT Policing including London, National (UK Force wide) and international responsibilities (desirable)
A clear understanding of CT Policing relationships with Government, security and intelligence agencies, including legislative processes and their governance arrangements. (desirable)
Experience:
Experienced Business Change Management professional with recent experience of a hands-on role delivering business change (i.e. not a leadership role coordinating the “doers”)
Experience of Change Management capability development /continuous improvement
Experience of organisational, cultural and technology change
Recent experience of a hands-on role delivering business change, i.e. change to ways of working- e.g. Business Change Manager, Business Readiness Manager, Implementation Manager, etc- there could be numerous job titles but it’s what they have been doing that is more important. The experience of business change could be gained alongside managing a project or programme or sometimes as part of an HR/ Organisational Development role
Recent and significant experience of working to implement people-centric change, managing resistance, encouraging adoption of new ways of working, influencing difficult stakeholders at all levels, facilitating workshops and potentially delivering training and/or comms (or working alongside trainers/comms managers).
Skills & Abilities:
Exceptional planning and organisational skills, and able to meet demanding deadlines in a pressured environment.
Good interpersonal skills with the ability to work effectively and tactfully with people at all levels.
Good facilitation skills, with the ability to elicit information and agreement from audiences of varying backgrounds.
Good communication skills, both verbal and written, across all levels including stakeholder engagement skills.
Strong IT skills in the use of Microsoft products, especially MS Word and PowerPoint.
Ability to provide effective challenge to support delivery of business change management.
Ability to support people with limited knowledge of effective business change management.
Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative.
Ability to evidence a working knowledge of key business change activities - stakeholder analysis/management (could include comms), change impact assessment, change management interventions (could include training or working with a training team/department, development of user guidance or e-learning), assessing and ensuring business readiness for the change, assessing and managing realisation of the benefits of the change
Self-starter, confident and capable of working both independently and collaboratively to tight deadlines with plenty of initiative.
ALD
1
Job Ref: MPX TCLZ 0008 77AF / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.