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Customer Service Agent

Job details
Posting date: 20 April 2024
Salary: £21,757 per year
Hours: Full time
Closing date: 19 May 2024
Location: B46 1DA
Company: Workchain
Job type: Permanent
Job reference: 24154

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Summary

Job Title: Customer Service Agent (Temp to Perm)
Location: Birmingham B46 area
Workchain is a leading recruitment agency in the UK and we are currently seeking an experienced Customer Service Agent for our client based in Birmingham. The job is temp to perm and will be office based but also an element of customer facing. Our client is looking for a reliable and friendly individual to provide excellent customer service.
Key responsibilities:
- Handling inbound and outbound calls in a professional and timely manner- Responding to customer enquiries and complaints via phone and email- Providing excellent customer service and resolving issues promptly- Documenting all customer communication and maintaining accurate records
Qualifications:
- Proven customer service experience- Excellent communication and interpersonal skills- Ability to multitask and work in a fast-paced environment- Strong attention to detail and organisational skills- Proficient in Microsoft Office
This is a temp to perm position!
Interested candidates should apply only at workchain.co.uk and complete the online application form. We look forward to hearing from you!

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