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Kickstart - Receptionist & Cafe Assistant

Job details
Posting date: 02 December 2021
Hours: Part time
Closing date: 18 February 2022
Location: Northampton, NN11SR
Company: DWP Kickstart Scheme
Job type: Temporary
Job reference: V0000369692

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Summary


To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.

EMPLOYER
Soo Yoga Limited

JOB SUMMARY
Learning how to use our app and taking payments using our software.
Check in customers for yoga and fitness classes.
Showing our studios and facilities to customers, explaining our services and advising customers on our products and classes. Answering reception phone, calling clients and following up client requests.
Setting up yoga studios with props or eqiupment required for different classes.
Opening and closing the cafe, serving tea & coffee at the cafe, cleaning tables.
Using Izettle to take payments at the cafe.
Creating spreadsheets for various events.
Updating menus.

SKILLS NEEDED
The successful candidate will ideally have experience working on reception or at a cafe.
Needs to be able to create files such as PDF, Excel, Word.
Must understand our business and the customer service we provide.
Able to talk politely with customers over the phone.
Capable of making notes and filing daily check lists for the site manager.
Ability to learn how to make hot beverages including a range of coffees (traning will be provided in house)

WORKING HOURS
TBC around the following shifts: Mon-Fri 9am-1pm and 4-8pm, Sat & Sun 10am-12 noon

HOURLY RATE
National Minimum Wage

ADDITIONAL EMPLOYABILITY SUPPORT
We will provide in-depth traning for Mindbody software. This is specialized software used by hospitality and fitness facilities for bookings, payments, class scheduling and marketing emails.
We will also provide training on how to make a range of hot beverages, along with training in food/snacks service and how to use the Izettle payments system.

Employability support will also be provided, including letter & CV writing, job applications and interview advice

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